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**Describe the bug**
I've setup categories however when a ticket is created, it isn't going into a Discord Category and is just staying at the top unless I drag it.
**To Reproduce**
Open a ticke…
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**Describe the issue**
This ticket will track effort spent investigating some recent reboot issues in SILVER involving HPE gear and no discernable hardware events causing the reboot.
**Additional con…
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### 💡 Description
On colab notebook.
See email
### ⚔️ Parent Epic / Related Tickets
_No response_
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Hello everyone, please drop file doesn't work also the barre where we can add videos, images, change the style of text ... doesn't exist. i'm using osticket vesion 1.14.2. and thanks for this wonderfu…
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Hello,
I am wondering if it would be possible to add device information (make and model) of the phone that is sending the uservoice ticket. If that method already exists, could you please tell me how…
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Si al cerrar un sprint, hay tickets del mismo que tienen horas reales pero no estimación, mostrar un alerta.
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### Description
Verify (and move if needed) the Feature page wireframes into the Production Figma file.
### AC
- [ ] Verify all released feature pages in the Check-in Figma files with FE engineering…
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# Categorizing your Support Tickets
Comprehensive guide on how to categorize your incoming support requests for better handling and reporting.
[https://www.jitbit.com/news/242-categorizing-your-supp…
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### Issue description
After completion of the Domain Renewal MVP, we need to do UAT to find bugs or different use cases.
### Acceptance criteria
- [ ] Contact Cloudflare to expire domains at speci…
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Freshdesk Ticket ID: 8025
Freshdesk Ticket Agent: Aman Singh
Freshdesk Ticket Agent Email: saintsoldierx@gmail.com
Ticket Prior…