www.pandora.com

[adguard-bot]

Issue URL (Incorrect Blocking)

https://www.pandora.com/account/sign-in

Comment

Username: @Vanwalle

Pandora suddenly stopped working today through Chrome (or other browser) when AdGuard is enabled. Pandora keeps erroring with a message that "something went wrong". I changed my Pandora password and got the error as well, although I receive an email from Pandora that my password was successfully changed. If I disable Adguard, I can sign in to Pandora without any issue.

Screenshots

Screenshot 1


Screenshot 2


System configuration

Information	value
AdGuard product:	AdGuard Browser extension v4.1.57
Browser:	Chrome
Stealth mode:	disabled
Filters:	Ad Blocking: AdGuard Base Privacy: AdGuard Tracking Protection Social Widgets: AdGuard Social Media Other: Filter unblocking search ads and self-promotion Language-specific: AdGuard Russian
Other extensions used:	doesn't matter. I've confirmed that when I disable Adguard it works.

[vanwalle]

I can confirm that on an Android phone, Adguard and Pandora are working as expected.

[vanwalle]

Additional testing finds that simply disabling the Adguard browser extension does not help. I have to use the Adguard Windows application and select 'disable' there.

[adguard-bot]

Issue URL (Incorrect Blocking)

https://www.pandora.com/artist/sven-ahlback-and-ingrid-rodejer/ARhh6trgbzmXxJX

Comment

Needing to watch an ad to play music on Pandora. Ads are still blocked even when disabled and allowed.

Screenshots

Screenshot 1


Screenshot 2


System configuration

Information	value
AdGuard product:	AdGuard Browser extension v4.1.57
Browser:	Chrome
Stealth mode:	disabled
Filters:	Ad Blocking: AdGuard Base Privacy: AdGuard Tracking Protection Social Widgets: AdGuard Social Media

[AdamWr]

https://github.com/AdguardTeam/AdguardFilters/issues/157481#issuecomment-1652378890

Needing to watch an ad to play music on Pandora. Ads are still blocked even when disabled and allowed.

I have added rules which should fix it, filters update should be available in 1-2 hours.

---

Regarding issue with log in - https://github.com/AdguardTeam/AdguardFilters/issues/157481#issue-1822933575 Unfortunately, I cannot reproduce it.

Additional testing finds that simply disabling the Adguard browser extension does not help. I have to use the Adguard Windows application and select 'disable' there.

Do I understand correctly that you use AdGuard AdBlocker extension and AdGuard for Windows application? If so, what filter lists do you have enabled in AdGuard app and do you have Stealth mode enabled?

[vanwalle]

Hi. Thanks for reaching out. I did some further testing, disabling every filter and some other items, restart Adguard, refresh Pandora and I still could not log in. So, I reset all settings to default and now it is working. Not sure what the issue was but I'm fine with this result. Thank you for taking the time to look into it and get back to me. Please feel free to close this ticket.

thanks again!

[AdamWr]

I'm glad that issue has been solved. I guess that it could have been caused by Stealth mode, or perhaps by a third party filter list that is not enabled by default. Thank you for your reply.