Unable to send MMS through the Messages application

[adguard-bot]

Issue URL (Incorrect Blocking)

https://messages.google.com/web/conversations

Comment

Usually when sending a bigger SMS on app Google messages the issue start to appear Username: @Mircealinux

Screenshots

Screenshot 1


Screenshot 1 with AdGuard disabled


System configuration

Information	Value
AdGuard product:	AdGuard for Android v4.6.1
System version:	Android 14
Browser:	Firefox Preview
License type:	paid
AdGuard mode:	VPN
HTTPS filtering:	enabled
Stealth mode:	disabled
DNS filtering:	disabled
Filters:	Ad Blocking: AdGuard Base, AdGuard Mobile Ads Annoyances: AdGuard Cookie Notices, AdGuard Popups, AdGuard Mobile App Banners, AdGuard Other Annoyances, AdGuard Widgets
Browsing Security:	enabled
Browsing Security statistics:	disabled
Userscripts:	disabled
Other extensions used:	Don't use others

For Developers

Please, consider adding com.google.android.apps.messaging package to the Excluded apps list by default.

[mircealinux]

Alexandru Mircea, [8/7/2024 11:42 PM] Adguard it's blocking SMS google messages

Alexandru Mircea, [8/7/2024 11:42 PM] Not the RCS

Alexandru Mircea, [8/7/2024 11:43 PM] Did a filter

Alexandru Mircea, [8/7/2024 11:43 PM] Not good

Alexandru Mircea, [8/7/2024 11:43 PM] Still blocking

Alexandru Mircea, [8/7/2024 11:42 PM] Adguard it's blocking SMS google messages

Alexandru Mircea, [8/7/2024 11:42 PM] Not the RCS

Alexandru Mircea, [8/7/2024 11:43 PM] Did a filter

Alexandru Mircea, [8/7/2024 11:43 PM] Not good

Alexandru Mircea, [8/7/2024 11:43 PM] Still blocking

Alexandru Mircea, [8/7/2024 11:50 PM] As long as Adguard it's on there are issues

Alexandru Mircea, [8/7/2024 11:50 PM] Soon I exit the app

Alexandru Mircea, [8/7/2024 11:50 PM] All good

Alexandru Mircea, [8/7/2024 11:52 PM] Tested now even with Adguard disabled still same issue

Alexandru Mircea, [8/7/2024 11:53 PM] Have to exit the Adguard then all good

Alexandru Mircea, [8/7/2024 11:42 PM] Adguard it's blocking SMS google messages

Alexandru Mircea, [8/7/2024 11:42 PM] Not the RCS

Alexandru Mircea, [8/7/2024 11:43 PM] Did a filter

Alexandru Mircea, [8/7/2024 11:43 PM] Not good

Alexandru Mircea, [8/7/2024 11:43 PM] Still blocking

Alexandru Mircea, [8/7/2024 11:50 PM] As long as Adguard it's on there are issues

Alexandru Mircea, [8/7/2024 11:50 PM] Soon I exit the app

Alexandru Mircea, [8/7/2024 11:50 PM] All good

Alexandru Mircea, [8/7/2024 11:52 PM] Tested now even with Adguard disabled still same issue

Alexandru Mircea, [8/7/2024 11:53 PM] Have to exit the Adguard then all good

Alexandru Mircea, [8/8/2024 4:04 PM] I see the longer the SMS is the harder will send the smaller ones are ok strangeee

Alexandru Mircea, [8/8/2024 4:06 PM] After the blocking starts even the smaller ones have issues

[Alex-302]

@mircealinux Did you send classic SMS on the phone?

[mircealinux]

@mircealinux Did you send classic SMS on the phone?

yes standard SMS are affected the RCS are fine no issues, seems like the issue come when sending a litter bigger text on SMS then the blocking came

[Alex-302]

Can't reproduce with two I see the longer the SMS is the harder will send the smaller ones are ok strangeee in one message

Details


[mircealinux]

are you using the google sms messages app standard one from Google?

[Alex-302]

Sure.

Please test when these modules are disabled:

• ad blocking
• DNS protection
• Tracking Protection
• Extensions.

[mircealinux]

Sure.

Please test when these modules are disabled:

* ad blocking

* DNS protection

* Tracking Protection

* Extensions.

I did fully disabled by checking the big green button to disable the thing, the only thing solution it's to exit the app, have to click resend etc some times it's working if not the exit of adguard helps

some proof

https://drive.google.com/file/d/1HxcAtNLABLM1BNmdX79mZkpbs_m3eryF/view?usp=sharing

[Alex-302]

It seems this problem cannot be fixed by filtering rules. Please report here https://github.com/AdguardTeam/AdguardForAndroid/issues And mention the video.

[mircealinux]

it's already reported here how to move it there ? maybe you can move it there

[Alex-302]

@mircealinux Done.

[Versty]

@mircealinux Hi! Would you mind providing the logs from your device for further investigation following the steps below?

1. Enable debug logging: Settings -> General -> Advanced -> Logging level -> Debug

2. Reproduce the issue, then remember the exact time when it happened

3. Collect logs: Settings -> General -> Advanced -> Export logs and system info

4. Send this file to devteam@adguard.com:

   • mention the 5427 number in the subject
   • specify the exact time when the issue occurred

[mircealinux]

@mircealinux Hi! Would you mind providing the logs from your device for further investigation following the steps below?

1. Enable debug logging:
   _Settings -> General -> Advanced -> Logging level -> Debug_

2. Reproduce the issue, then remember the exact time when it happened

3. Collect logs:
   _Settings -> General -> Advanced -> Export logs and system info_

4. Send this file to [devteam@adguard.com](mailto:devteam@adguard.com):

   * mention the `5427` number in the subject
   * specify the exact time when the issue occurred

ok will try to do this

[mircealinux]

• 5427

done as instructed

[mircealinux]

any news on this ?

[Versty]

@mircealinux Please add the com.google.android.apps.messaging package name from a new line to the list of Excluded apps in Low-level settings and let me know the result. Settings tab -> General -> Advanced -> Low-level settings

Please also make sure that the mobile data is turned on before you start testing.

[mircealinux]

@mircealinux Please add the com.google.android.apps.messaging package name from a new line to the list of Excluded apps in Low-level settings and let me know the result. Settings tab -> General -> Advanced -> Low-level settings

Please also make sure that the mobile data is turned on before you start testing.

Is this ok?

[Versty]

@mircealinux yep, should be fine. Does the issue persist with the recommended configuration?

[mircealinux]

any news on this ?

@mircealinux yep, should be fine. Does the issue resist with the recommended configuration?

for the moment, something seems to work, will test further some times it's taking to long to send

[Versty]

@mircealinux After adding an application to Excluded apps list, traffic for that app is not filtered by AdGuard. Therefore, the speed of sending MMS should be about the same as when AdGuard is disabled.

[mircealinux]

@mircealinux After adding an application to Excluded apps list, traffic for that app is not filtered by AdGuard. Therefore, the speed of sending MMS should be about the same as when AdGuard is disabled.

It's about the SMS not MMS So if I quit Adguard it's same as filtering for the SMS example?

[Versty]

@mircealinux If your message contains more than 612 characters, including spaces, it becomes an MMS.

When application is added to Excluded apps list, AdGuard does not affect this application in any way.

[mircealinux]

@mircealinux If your message contains more than 612 characters, including spaces, it becomes an MMS.

When application is added to Excluded apps list, AdGuard does not affect this application in any way.

To me it never shows that...

[mircealinux]

so what will be the final fix ?

[mircealinux]

??

[mircealinux]

@mircealinux If your message contains more than 612 characters, including spaces, it becomes an MMS.

When application is added to Excluded apps list, AdGuard does not affect this application in any way.

I'm still having issues with adguard enabled on some SMS still not sending in my Romanian language...with exclusion the issues still persist...