AdguardTeam / AdguardForAndroid

Open bug tracker for Android version of AdGuard.
https://adguard.com/
1.31k stars 89 forks source link

Notification absent bug #5462

Open Cawca-Fr opened 1 week ago

Cawca-Fr commented 1 week ago

Please answer the following questions for yourself before submitting an issue

AdGuard version

4.7.32 nightly

Environment

HTTPS filtering

Root access

Integration with AdGuard VPN

Routing mode

Local VPN

Ad Blocking

AdGuard Base filter, AdGuard Mobile Ads filter, EasyList

Privacy

AdGuard Tracking Protection filter, AdGuard URL Tracking filter, EasyPrivacy, Legitimate URL Shortener, Peter Lowe's Blocklist, Fanboy's Anti-Facebook List, Fanboy's Anti-thirdparty Fonts

Social

AdGuard Social Media filter, Fanboy's Social Blocking List

Annoyances

AdGuard Annoyances filter, AdGuard Cookie Notices filter, AdGuard Popups filter, AdGuard Mobile App Banners filter, AdGuard Other Annoyances filter, AdGuard Widgets filter, Adblock Warning Removal List, Fanboy's Annoyances

Security

Online Malicious URL Blocklist, NoCoin Filter List

Language-specific

No response

Other

AdGuard DNS filter, AdGuard Experimental filter

Which DNS server do you use?

AdGuard DNS

DNS protocol

DNS-over-HTTPS

Custom DNS

No response

What Stealth Mode options do you have enabled?

Block trackers, Remove tracking parameters from URLs, Hide your search queries, Ask websits not to track you, Self-destruction of third-party cookies, Self-destruction of first-party cookies, Block ETag and If-None-Match headers, Block the third-party Authorization header, Disable WebRTC, Block Push API, Block Location API, Hide your Referrer from third-parties, Hide your User Agent, Hide your IP address, Remove X-client-Data header from HTTP request, Protect against DPI

Issue Details

Steps to reproduce:

  1. Open Adguard
  2. Enable notifications
  3. Notification is not appearing

Expected Behavior

The notification must be present in the notification section

Actual Behavior

The Adguard notification is absent even after enabling notification permission or rebooting the phone.

Screenshots

Screenshot 1 ![Screenshot_20240914_110719_Settings](https://github.com/user-attachments/assets/5fa9a3e2-3f1e-4842-9337-54c64a04de0b)

Additional Information

Adguard is running and filtering the traffic but the notification is not present.

ESurina commented 1 week ago

In order to troubleshoot this issue, we need to get your application logs.

Here's what we need you to do:

  1. Enable debug logging: Settings -> General -> Advanced -> Logging level -> Debug.
  2. Reproduce the problem, then remember the exact time when it happened.
  3. Collect logs: Settings -> General -> Advanced -> Export logs and system info.
  4. Send this file to qa@adguard.com:
    • include [android] keyword and 5462 in the subject of your email
    • specify the exact time when the issue occurred