Automattic / pocket-casts-android

Pocket Casts Android 🎧
https://forums.pocketcasts.com
Mozilla Public License 2.0
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Artwork not showing on player screen #16

Closed mchowning closed 2 years ago

mchowning commented 2 years ago

Per @ezebecke:

We've had a couple of reports recently of users not seeing the artwork on the player screen and using the ‘Refresh All Podcast Artwork’ not solving the issue. We haven't been able to replicate but I'm listing both reports here in case we get more cases and we need further investigation:

joashrajin commented 2 years ago

@mchowning I am able to replicate this when having 'Use Embedded Podcast Artwork' enabled and trying to play episodes from these podcasts:

It does not happen on the iOS app though. The logs do not shed much light on why the artwork is not showing.

5337563-zen

joashrajin commented 2 years ago

Possibly related:

It's strange because it was happening a lot over the past week with a variety of podcasts. The only thing I can think of is that both Chrome and Android System WebView updated overnight so perhaps that fixed the issue?

Just adding, my apps are all up to date, with the latest OS version but I still have this issue when embedded podcast artwork is enabled.

5331942-zen

joashrajin commented 2 years ago

A recent problem I've noticed is that the podcast pictures (tiles?) in SOME episodes are not displayed when in player mode. Just a blank black background instead.

5339172-zen

igotdes commented 2 years ago

Also reported on #5306118-zen. Like what @joashrajin discovered, the issue goes away when "Use embedded podcast artwork" is disabled:

I got to the bottom of this. I figured I would try this on my wife's phone. She has a Galaxy S21 but she doesn't make use of the phone like I do. I downloaded Pocketcasts when she got the phone and I made sure it was updated. I found that this problem didn't exist on her phone. I checked the Pocketcast settings and under Appearance I had "Use embedded podcast artwork" enabled and she didn't. I turned it off on mine and the problem went away.

mdrockwell commented 2 years ago

5341190-zen:

The podcast art has stopped displaying on the main player full screen. I'm guessing it was caused by a recent update as I've never had a problem before.

thabotswana commented 2 years ago

Another report: 5348847-zen

Whenever I start listening to a podcast, one second after the podcast starts, the album artwork disappears. It's not an intrusive glitch, just an annoying one. The artwork is still visible on the podcast selection screen, just not on the player.

igotdes commented 2 years ago

Just noting that for #5315844-zen, they say that the issue is there regardless of whether "Use embedded podcast artwork" is enabled.

igotdes commented 2 years ago

Reported in #5353737-zen:

[...] noticed lately that for my audio podcasts, the podcast art doesn't show when in full screen.

We asked them to test disabling "Use embedded podcast artwork," which helped. They then tested re-enabling the setting and the artwork still remained:

Seems like the initial disabling "unstuck" something??

joashrajin commented 2 years ago

+1 at #5368242-zen

Developer here at Captivate One of our users recently reported that Episode artwork is no longer showing up in Pocketcasts (only show artwork). Is this a change on your end? Show: Men Seeking Tomahawks Feed: https://feeds.captivate.fm/menseekingtomahawks/ I'm also seeing this across other shows also, but they're describing seeing some of their old artwork still. I'm assuming this is some form of caching?

igotdes commented 2 years ago

Reported in #5365284-zen. Disabling "Use embedded podcast artwork" helped.

joashrajin commented 2 years ago

+1 at #5411790-zen

The podcast art doesn't show up on the playing page.

CameronMilliken commented 2 years ago

Been running into issues where podcast artwork doesn't load when you go into the podcast specific play screen.

https://woothemes.zendesk.com/agent/tickets/5435246

geekygecko commented 2 years ago

I have looked into the report from @CameronMilliken and the user seems to be having an issue with the embedded artwork.

Podcast

I can see when debugging that the mime type isn't given to us and it doesn't seem to display if we save it as a PNG or JPG.

Screen Shot 2022-08-02 at 10 07 15 pm

I think the best approach would be to fallback to the podcast image if the embedded artwork can't be loaded by Coil.

joashrajin commented 2 years ago

+1 at #5449343-zen