search

Automattic / woocommerce-payments

Accept payments via credit card. Manage transactions within WordPress.
https://wordpress.org/plugins/woocommerce-payments/
Other
172 stars 69 forks source link

[GlobalStep] Simple product fails to converse as per the proper conversion when manual renewal of simple subscription on Cart and Checkout page. #9458

Open gglobalstep opened 1 week ago

gglobalstep commented 1 week ago

Bug Description:

Simple product fails to converse as per the proper conversion when manual renewal of simple subscription on Cart and Checkout page.

Environment:

Woocommerce Version: 9.4.0.10 WooCommerce Payments: 8.3.0-test-1 WordPress version: v6.6.1

PC: Windows 10 Chrome (Version 129.0.6668.59) Firefox (Version 130.0.1)

Steps To Reproduce:

  1. Create a test site.
  2. Install and activate the Woocommerce version 9.4.0.10 plugins.
  3. Upload and activate the WooCommerce Payments v8.3.0-test-1 plugin.
  4. Complete the setup wizard.
  5. Complete the KYC flow.
  6. Make sure you have Multi-currency enabled under Payments > Settings > Advanced Settings.
  7. Make sure you have a few currencies added, at least one zero decimal currency like JPY or CLP and the multi-currency switcher is enabled under WooCommerce > Settings > Multi-currency.
  8. Create a simple subscription product with a signup fee.
  9. Purchase your simple subscription product.
  10. Navigate to WooCommerce > Subscriptions, and click into one of your new subscriptions.
  11. Use Subscription actions at the top right to Create pending renewal order and click the arrow button.
  12. Navigate to the new order through the link in the Order notes.
  13. The order will have a Customer payment page link above the Status, click that link.
  14. Currency switcher widget should be hidden.
  15. Confirm that the checkout page has the correct costs listed.
  16. Navigate to Shop page and add a simple product to the cart.
  17. Go to Cart page.
  18. Observe that, Simple product fails to converse as per the proper conversion when manual renewal of simple subscription on Cart and Checkout page.

Instruction Link

https://github.com/Automattic/woocommerce-payments/wiki/Release-testing-instructions-for-WC-Payments-8.3.0#manual-renewal-order-testing

Actual Result:

Simple product fails to converse as per the proper conversion when manual renewal of simple subscription on Cart and Checkout page.

Expected Result:

Simple product should converse as per the proper conversion when manual renewal of simple subscription on Cart and Checkout page.

Video:

https://github.com/user-attachments/assets/d1ea856a-cda6-4012-8642-3851afbb9203

Isolating the problem (mark completed items with an [x]):

System Status Report ``` ### WordPress Environment ### WordPress address (URL): [Redacted] Site address (URL): [Redacted] WC Version: 9.4.0.10 Legacy REST API Package Version: The Legacy REST API plugin is not installed on this site. Action Scheduler Version: ✔ 3.8.1 Log Directory Writable: ✔ WP Version: 6.6.2 WP Multisite: – WP Memory Limit: 512 MB WP Debug Mode: – WP Cron: ✔ Language: en_US External object cache: ✔ ### Server Environment ### Server Info: nginx PHP Version: 8.1.29 PHP Post Max Size: 2 GB PHP Time Limit: 1200 PHP Max Input Vars: 6144 cURL Version: 8.7.1 OpenSSL/3.0.11 SUHOSIN Installed: – MySQL Version: 10.11.9-MariaDB-log Max Upload Size: 2 GB Default Timezone is UTC: ✔ fsockopen/cURL: ✔ SoapClient: ✔ DOMDocument: ✔ GZip: ✔ Multibyte String: ✔ Remote Post: ✔ Remote Get: ✔ ### Database ### [REDACTED] ### Post Type Counts ### attachment: 27 page: 10 post: 3 product: 26 product_variation: 9 revision: 6 shop_coupon: 3 shop_order_placehold: 136 wp_font_face: 33 wp_font_family: 12 wp_navigation: 1 ### Security ### Secure connection (HTTPS): ✔ Hide errors from visitors: ✔ ### Active Plugins (13) ### Akismet Anti-spam: Spam Protection: by Automattic - Anti-spam Team – 5.3.3 Code Snippets: by Code Snippets Pro – 3.6.5.1 Google for WooCommerce: by WooCommerce – 2.8.5 Jetpack: by Automattic – 13.8.1 Mailchimp for WooCommerce: by Mailchimp – 4.4 Pinterest for WooCommerce: by WooCommerce – 1.4.9 Query Monitor: by John Blackbourn – 3.16.4 TikTok: by TikTok – 1.2.8 WooPayments Dev Tools: by Automattic – WooPayments: by WooCommerce – 8.3.0-test-1 WooCommerce Shipping & Tax: by WooCommerce – 2.8.1 WooCommerce Subscriptions: by WooCommerce – 6.7.0 WooCommerce: by Automattic – 9.4.0.10 ### Inactive Plugins (1) ### WooCommerce Payments Dev Tools: by Automattic – ### Dropin Plugins () ### advanced-cache.php: advanced-cache.php db.php: Query Monitor Database Class (Drop-in) object-cache.php: Memcached ### Must Use Plugins (1) ### load.php: by – ### Settings ### Legacy API Enabled: – Force SSL: – Currency: USD ($) Currency Position: left Thousand Separator: , Decimal Separator: . Number of Decimals: 2 Taxonomies: Product Types: external (external) grouped (grouped) simple (simple) subscription (subscription) variable (variable) variable subscription (variable-subscription) Taxonomies: Product Visibility: exclude-from-catalog (exclude-from-catalog) exclude-from-search (exclude-from-search) featured (featured) outofstock (outofstock) rated-1 (rated-1) rated-2 (rated-2) rated-3 (rated-3) rated-4 (rated-4) rated-5 (rated-5) Connected to WooCommerce.com: – Enforce Approved Product Download Directories: ✔ HPOS feature enabled: ✔ Order datastore: Automattic\WooCommerce\Internal\DataStores\Orders\OrdersTableDataStore HPOS data sync enabled: – ### Logging ### Enabled: ✔ Handler: Automattic\WooCommerce\Internal\Admin\Logging\LogHandlerFileV2 Retention period: 30 days Level threshold: – Log directory size: 8 MB ### WC Pages ### Shop base: #5 - /shop/ Cart: #6 - /cart/ - Contains the woocommerce/cart block Checkout: #7 - /checkout/ - Contains the woocommerce/checkout block My account: #8 - /my-account/ Terms and conditions: ❌ Page not set ### Theme ### Name: Storefront Version: 4.6.0 Author URL: https://woocommerce.com/ Child Theme: ❌ – If you are modifying WooCommerce on a parent theme that you did not build personally we recommend using a child theme. See: How to create a child theme WooCommerce Support: ✔ ### Templates ### Overrides: – ### WooPayments ### Version: 8.3.0-test-1 Connected to WPCOM: Yes WPCOM Blog ID: 237120294 Account ID: acct_1Q0IhfCQzgYGw3Ku Payment Gateway: Enabled Test Mode: Enabled Enabled APMs: card WooPay: Disabled WooPay Incompatible Extensions: No Apple Pay / Google Pay: Enabled (product,cart,checkout) Fraud Protection Level: basic Multi-currency: Enabled Auth and Capture: Enabled Documents: Disabled Logging: Enabled ### Subscriptions ### WCS_DEBUG: ✔ No Subscriptions Mode: ✔ Live Subscriptions Live URL: Subscriptions-core Library Version: 7.5.0 Subscription Statuses: wc-active: 26 wc-cancelled: 2 wc-on-hold: 1 WooCommerce Account Connected: ❌ No Report Cache Enabled: ✔ Yes Cache Update Failures: ✔ 0 failure ### Store Setup ### Country / State: United States (US) — California ### Subscriptions by Payment Gateway ### WooPayments: wc-active: 26 wc-cancelled: 2 wc-on-hold: 1 ### Payment Gateway Support ### WooPayments: products refunds multiple_subscriptions subscription_cancellation subscription_payment_method_change_admin subscription_payment_method_change_customer subscription_payment_method_change subscription_reactivation subscription_suspension subscriptions subscription_amount_changes subscription_date_changes tokenization add_payment_method ### Admin ### Enabled Features: activity-panels analytics product-block-editor coupons core-profiler customize-store customer-effort-score-tracks import-products-task experimental-fashion-sample-products shipping-smart-defaults shipping-setting-tour homescreen marketing mobile-app-banner navigation onboarding onboarding-tasks pattern-toolkit-full-composability product-custom-fields remote-inbox-notifications remote-free-extensions payment-gateway-suggestions printful shipping-label-banner subscriptions store-alerts transient-notices woo-mobile-welcome wc-pay-promotion wc-pay-welcome-page launch-your-store Disabled Features: product-data-views experimental-blocks minified-js product-pre-publish-modal settings async-product-editor-category-field product-editor-template-system blueprint reactify-classic-payments-settings Daily Cron: ✔ Next scheduled: 2024-09-19 07:20:55 +00:00 Options: ✔ Notes: 62 Onboarding: completed ### Action Scheduler ### Canceled: 49 Oldest: 2024-09-18 08:09:54 +0000 Newest: 2024-09-18 15:45:57 +0000 Complete: 917 Oldest: 2024-09-18 07:22:06 +0000 Newest: 2024-09-18 09:38:29 +0000 Failed: 3 Oldest: 2024-09-18 07:30:46 +0000 Newest: 2024-09-18 08:46:10 +0000 Pending: 30 Oldest: 2024-09-18 16:10:38 +0000 Newest: 2024-11-18 15:01:29 +0000 ### Status report information ### Generated at: 2024-09-18 16:06:10 +00:00 ```
frosso commented 1 week ago

I assigned this low priority, because it was part of previous releases, and because the issue seems to be reproducible only after visiting the subscription renewal page & adding the product to the cart - I couldn't reproduce it, otherwise.