Editor Shows Only Page Title and Cannot Edit

BookStackApp / BookStack

A platform to create documentation/wiki content built with PHP & Laravel

https://www.bookstackapp.com/

MIT License

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Editor Shows Only Page Title and Cannot Edit #5093

Closed ash34 closed 4 months ago

ash34 commented 4 months ago

Describe the Bug

BookStack v24.05.2

When either creating a new page or attempting to edit and existing page the normal editing functions are not available, only a mostly blank except for the title.

Steps to Reproduce

Click the edit button on an existing page or click new page.
Observe the most white screen with no editing functions
Click Back to exit

Expected Behaviour

At step 2 the editing functions shown be available.

Screenshots or Additional Context

Screenshot 2024-07-03 at 18 44 12

Browser Details

Seen in Chrome and Safari on MacOS 12.7.5

Exact BookStack Version

v24.05.2

ssddanbrown commented 4 months ago

Hi @ash34, Can you detail your scenario and environment a little more?

Is this a new instance?
How did you install BookStack?
Has the editor worked before on this instance?
What OS is BookStack hosted on?
Are you using any proxy layers like Cloudflare?
Have you made any customizations?
Do other interactive elements work (editor sidebar, profile menu in header)?

If you're familiar with the browser development tools, it would also be good to see any errors logged when refreshing this edit view.

ash34 commented 4 months ago

It was Rocket Loader in Cloudflare. Enabled for another (test) subdomain but seems it applies to all. Once I deactivated Rocket Loader all is well again.