CDLUC3 / dmptool

DMPTool version of the DMPRoadmap codebase
https://dmptool.org
MIT License
59 stars 13 forks source link

[Bug] Investigate email notifications not being sent in some cases from current DMP Tool #650

Closed bofstein closed 1 month ago

bofstein commented 2 months ago

We've gotten a few tickets now about people not receiving emails when they are added as a DMP Collaborator. The reporters confirmed they were added as a DMP collaborator, not project contributor, and did have email notifications set up on their account. Image

When I tried to repro it myself, I got a 500 error when I added my alt email account as a DMP Collaborator, and also did not get an email notification. Image

One person reported that their mailing list group email address that was added to a plan on accident did get an email, while their personal email did not.

There have also been some occasional recent reports about not getting emails when requesting or giving feedback or marking feedback as complete on plans that may be related.