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CartoDB / cartodb

Location Intelligence & Data Visualization tool
http://carto.com
BSD 3-Clause "New" or "Revised" License
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Problems with Carto API import #16435

Closed fsalazarcitelum closed 2 years ago

fsalazarcitelum commented 2 years ago

Context

Please explain here below what you were doing when the issue happened I had a problem wtith the import CARTO API, I tried a google drive link and when I check the job status, I'm getting the same error:

"error": "Invalid Record Length: expect 586, got 765 on line 2"

I'm not sure why is it happening and how can I solve it. On the other hand, I want to know if there is a way to upload a file with a Url from a OneDrive or Dropbox, because i tried and it always returns me the same error:

"error": "Unable to recognize the file format"

The vesion of the API is the V3.

thedae commented 2 years ago

Hi @fsalazarcitelum thanks again for the input

Can you please open a support ticket by writing to support@cartodb.com ?

fsalazarcitelum commented 2 years ago

yes of course