Chatterino / chatterino2

Chat client for https://twitch.tv
MIT License
2.06k stars 449 forks source link

Cannot load custom emotes #5413

Open Tamales88 opened 6 months ago

Tamales88 commented 6 months ago

Checklist

Describe your issue

I switched my internet provider to Starlink a couple months ago and ever since then custom emotes (7TV,BetterTTV, FrankerFaceZ) will not load. sometimes if i use the "reload channel emotes" option a couple emotes from 7TV will work but BetterTTV, and FrankerFaceZ will never load at load and instead just give me the message: (Error: TimeoutError)

Screenshots

image

OS and Chatterino Version

Chatterino 2.5.1 (commit eafcb941) built with Qt 6.5.0, MSVC 193833135 Running on Windows 10 Version 22H2, kernel: 10.0.19045

Felanbird commented 6 months ago

Since you are aware that you changed your internet provider, I think you already know this isn't a Chatterino issue.

Mm2PL commented 6 months ago

It's slightly a Chatterino issue in a way that our timeouts are quite strict iirc.

Felanbird commented 6 months ago

I wouldn't hate if we had some way to bump timeout's for emote loading, I do think what we have is fine but since it happens with less than stellar internet, it feels better from the user-experience to offer.