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Clem-Jos / CellScanner

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Error to initialize #1

Open marcelladane opened 4 years ago

marcelladane commented 4 years ago

Hello, a friend told me about this package and I was trying to install it. But I get the following error when I try to run it:

qt.qpa.plugin: Could not load the Qt platform plugin "xcb" in "" even though it was found. This application failed to start because no Qt platform plugin could be initialized. Reinstalling the application may fix this problem.

Available platform plugins are: eglfs, linuxfb, minimal, minimalegl, offscreen, vnc, wayland-egl, wayland, wayland-xcomposite-egl, wayland-xcomposite-glx, webgl, xcb.

I installed all pkgs as said in the installation file.

Do you have any idea why it may have happened?

Clem-Jos commented 4 years ago

Hello, Are you using Linux? If yes could you try to remove the pyqt5 package and install this specific version?:

There is a compatibility problem between the last version of Pyqt5 and the 'xcb' plugin. Let me know if it works for you :)

marcelladane commented 4 years ago

Hey, sadly it doesn't. I just tested what you said. And yes, I am using Linux.

I also have a Windows and I tried to install the .exe file and didn´t go either.

Clem-Jos commented 4 years ago

Thanks for the update. I am sorry for this inconvenience. Can you tell me on Linux which version of python 3 you're using and if you have the same error message with the last changes? if yes, could you try to install this package : -sudo apt-get update and -sudo apt-get install libxcb-util-dev or - sudo apt-get install libx11-xcb1

Can you tell me what goes wrong with the windows version? Did you have a problem during the installation? If you have an error message about an extraction problem, please try again the installation in another directory such as Documents. It seems that there is a right problem for installing in the programs directories. I'll investigate this. Do you have the shortcut on your Desktop? Or does it just not run from the shortcut? (The program can take some second to show the main window)

Than you for your help

marcelladane commented 4 years ago

Hey, I am actually subsystem Linux (just so you know...) and the python is 3.7.9

=)

On Fri, 13 Nov 2020, 14:38 Clem-Jos, notifications@github.com wrote:

Thanks for the update. I am sorry for this inconvenience. Can you tell me on Linux which version of python 3 you're using and if you have the same error message with the last changes? if yes, could you try to install this package : -sudo apt-get update and -sudo apt-get install libxcb-util-dev or - sudo apt-get install libx11-xcb1

Can you tell me what goes wrong with the windows version? Did you have a problem during the installation? Do you have the shortcut on your Desktop? Or does it just not run from the shortcut? (The program can take some second to show the main window)

Than you for your help

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Clem-Jos commented 4 years ago

Thank you :) I'll look into this.

For the windows I forget to ask the admin right, so executing it as an admin should work!