Modify send chatbot reply logic for DialogFlow (whatsapp)

[ImranBinShoukat]

This task is to modify the send chatbot reply logic for WhatsApp. We will incorporate the DialogFlow call here and get the intent info from DialogFlow first and then transform it into the final answer by calling the external shopify API if needed.

[ImranBinShoukat]

This is under construction. I have modified the logic to use DialogFlow and KiboAutomation to process user input and then send the reply back to the customer. Modify the commerce API layer logic for DialogFlow is remaining here.

[ImranBinShoukat]

This is still under construction. I have written the code for the following:

• List of categories
• Products on sale
• Search specific product
• Select product and product variants

Following are remaining here:

• Manage cart
• Payment methods and cash on delivery
• Recent orders and order status

[jekram]

@ImranBinShoukat what is the update here

[ImranBinShoukat]

I have completed the manage cart and payment methods here. Now I am working on the order status.

[ImranBinShoukat]

I forgot to comment on this on Thursday. I have completed the work on this. Will give the demo today after the meeting.

[ImranBinShoukat]

Next steps for DialogFlow chatbot:

1. Implement the recent enhancements
   • View Catalog
   • View FAQs
   • Cancel order
   • Order return
   • Order tracking
   • Configuration for number of products to display per message
   • Order confirmation
   • Abandoned cart
2. Advanced NLP for chatbot
3. Multilingual chatbot (urdu)
4. Voice recognition

[ImranBinShoukat]

I will also work to show "Shopify with NLP" chatbot option on our FlockSend WhatsApp number. That way we will have both (shopify without NLP and shopify with NLP) the chatbots on production.

[ImranBinShoukat]

I have completed the work on this.

Assigning @sojharo to test

[sojharo]

This is working fine on production.