Open dodecaphone opened 2 weeks ago
Could you send the agent log rather than the logs you have sent. if using Windows they will be found in %LOCALAPPDATA%\Plex Media Server\Logs\PMS Plugin Logs Also a screen shot would help me identify where the issue is.... Cheers Jason
Could you send the agent log rather than the logs you have sent. if using Windows they will be found in %LOCALAPPDATA%\Plex Media Server\Logs\PMS Plugin Logs Also a screen shot would help me identify where the issue is.... Cheers Jason
I added the Plugin logs for GEVI the day I opened the ticket is there a specific one you're looking for besides the GEVI logs?
I will take a screenshot the next time it happens.
Just the gevi log for the offending film
On Sat, 22 Jun 2024, 23:26 Sam, @.***> wrote:
Could you send the agent log rather than the logs you have sent. if using Windows they will be found in %LOCALAPPDATA%\Plex Media Server\Logs\PMS Plugin Logs Also a screen shot would help me identify where the issue is.... Cheers Jason
I added the Plugin logs for GEVI the day I opened the ticket is there a specific one you're looking for besides the GEVI logs?
I will take a screenshot the next time it happens.
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It was previously attached; but it's all films from (so far) those studios who create the odd spacing. When I go into the tags, it's trying to name it "|4| Helix _Studios"
What was attached was other films... What I need you to do is delete the logs then scrape the film that has the issue - so that I have the logs for the particular film.
On Sat, 22 Jun 2024 at 22:44, Sam @.***> wrote:
It was previously attached; but it's all films from (so far) those studios who create the odd spacing. When I go into the tags, it's trying to name it "|4| Helix _Studios"
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Finally got another studio to do it.
Yes but the problem still exists...
Send the log of the agent that worked and I will comparé the différences...
On Mon, 24 Jun 2024, 23:25 Sam, @.***> wrote:
Finally got another studio to do it.
extracted GEVI Log.txt https://github.com/user-attachments/files/15961414/extracted.GEVI.Log.txt Capture.JPG (view on web) https://github.com/CodyBerenson/PGMA-Modernized/assets/20006508/9e666929-c006-49ff-aebe-2005602c879c
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I'm not sure I'm understanding your request. The GEVI agent is still not working. I needed to manually change the double-space to single spaces for Helix and NDS so my OCD wouldn't drive me up a wall.
The example I recently gave (Twinkey Boy) is one I have not manually fixed yet and I sent the logs for this studio in the previous post.
Well from your last email, you intimated that you had used a different agent to fix the issue. That's why I asked for the logs for that one. All the agents share the sane utility, so it would be easier for me to find where stuff went wrong for Gevi...
On Tue, 25 Jun 2024, 06:36 Sam, @.***> wrote:
I'm not sure I'm understanding your request. The GEVI agent is still not working. I needed to manually change the double-space to single spaces for Helix and NDS so my OCD wouldn't drive me up a wall.
The example I recently gave (Twinkey Boy) is one I have not manually fixed yet and I sent the logs for this studio in the previous post.
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@dodecaphone Hi Sam, looks like your GEVI log in your original post didn't come thru for @JPH71 Jason, but it did on my end. I've forwarded the log to him.
Cheers!
@dodecaphone Hi Sam, looks like your GEVI log in your original post didn't come thru for @JPH71 Jason, but it did on my end. I've forwarded the log to him.
Cheers!
Thanks Cody! I thought I was going crazy.
You sent me the Gevi one last time as I requested... You said that with another agent it worked correctly.. So I asked you to also send that log so I can compare and contrast...
On Tue, 25 Jun 2024, 16:24 Sam, @.***> wrote:
@dodecaphone https://github.com/dodecaphone Hi Sam, looks like your GEVI log in your original post didn't come thru for @JPH71 https://github.com/JPH71 Jason, but it did on my end. I've forwarded the log to him.
Cheers!
Thanks Cody! I thought I was going crazy.
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Jason,
I never said it worked with another agent. Where are you seeing that?
edit: also, adding ellipses (...) at the end of every one of your lines makes it seem like you're being condescending. I'm sure it's not that, but just letting you know.
this is what I understood... my mistake...
On Mon, 24 Jun 2024 at 23:25, Sam @.***> wrote:
Finally got another studio to do it.
extracted GEVI Log.txt https://github.com/user-attachments/files/15961414/extracted.GEVI.Log.txt Capture.JPG (view on web) https://github.com/CodyBerenson/PGMA-Modernized/assets/20006508/9e666929-c006-49ff-aebe-2005602c879c
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When you see a |4| in front of the sort title.... This is used to arrange the collections, so that you have stacked/unstacked first, followed by agents etc.. I am going to work on the collections this week to improve them as sometimes it creates the collection twice... I was looking for code to unlock the metadata fields as I think this is where the issue is - I will also look at the issue you have... If you can take a snapshot of the collections properties this would also help - a picture is sometimes worth a thousand words... So sorry for the misunderstanding!! I am famous for stepping on the toe, with the bunions....
Jason xxx
On Tue, 25 Jun 2024 at 16:50, Jason Hudson @.***> wrote:
this is what I understood... my mistake...
On Mon, 24 Jun 2024 at 23:25, Sam @.***> wrote:
Finally got another studio to do it.
extracted GEVI Log.txt https://github.com/user-attachments/files/15961414/extracted.GEVI.Log.txt Capture.JPG (view on web) https://github.com/CodyBerenson/PGMA-Modernized/assets/20006508/9e666929-c006-49ff-aebe-2005602c879c
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Mandatory
Describe the bug:
When matching with GEVI, the collection tag is double and sometimes triple spacing words. For example, "Helix Studios" is becoming "Helix _Studios" and "Next Door Studios" is becoming "Next _Door __Studios" (Where underscores are spaces since bbcode is ignoring the second spaces in the example)
Specific Agent(s) Causing the Issue:
GEVI
Index Site URL(s) Attempting to Match:
N/A
Log Attached:
Plex Media Scanner Analysis.log Plex Media Scanner.log Plex Media Server.log com.plexapp.agents.GEVI.log
Optional
Screenshot(s) with all nudity redacted:
Additional Context:
Desktop (please complete the following information):