Getting error after After commvault upgrade

[computeroregano]

Hi,

We had automated the process of creating a vm group for a hypervisor for AWS, this was working for new AWS that were never configured with commvault before, but after we upgraded commvault to the latest version, our script failed while executing subclient._process_add_request(json_request) on a new AWS account with the following error:

raise SDKException('Response', '101', self._update_response_(response.text))
cvpysdk.exception.SDKException: Response was not success
},"errorMessage":"The [AWS-Plan-Development] plan is an Elastic Plan. To select this plan, associate the client to a region.","errorCode":587206437

We noticed that the Workload region wasn't set in the admin console of Commvault (Under Virtualization/Hypervisors) for this new account, which was done automatically before. So after setting this option and rerunning our script, our script could finish the setup successfully.

We instantiated the Commvault client, and we could verify that the region was already assigned on the client like this:

hypervisor = commcell.clients.get("our-new-aws-client")
client_props = hypervisor.properties
client_props.get('clientProps', {}).get('clientRegionInfo', {})

Which would give us: {'region': {'regionId': 63, 'displayName': 'Europe (Ireland)', 'regionName': 'eu-west-1'}}

Was there any change on the API spec that could create this behavior? We would appreciate a lot if you could help us to fix this error.

It's worth noting that we upgraded our cvpysdk version to 11.30.1

Kind regards

[spakhare]

Hi @computeroregano,

Can you please raise a commvault support ticket for this? We would need logs on the CommServ & Webserver to check this further.

Thanks