search

ContinuumIO / anaconda-issues

Anaconda issue tracking
648 stars 222 forks source link

Installing anaconda #13416

Open michaelgrossniklaus opened 2 months ago

michaelgrossniklaus commented 2 months ago

Checklist

Impacted product

What happened?

When I go through the steps on the installer it comes to a message that says a path has already been made for the anaconda and to change locations so I tried that then it says the package is incompatible with the version of macOS. I then followed the troubleshooting page on the Anaconda website and that did not work sending me here.

Expected behavior or outcome

To install the anaconda

Conda info

No response

Conda config

No response

Conda list

No response

Additional information

No response

marcoesters commented 2 months ago

Hi, which installer are you using?

When I go through the steps on the installer it comes to a message that says a path has already been made for the anaconda

It sounds like you had an earlier Anaconda version installed, is that correct?

to change locations so I tried that then it says the package is incompatible with the version of macOS. I then followed the troubleshooting page on the Anaconda website and that did not work sending me here.

This error about incompatibility is an unfortunate phrasing by pkg installers that may just mean that you are trying to install it into a location you don't have write access to. Can you provide the steps you performed so I can reproduce this problem?

michaelgrossniklaus commented 2 months ago

I first downloaded the package from the Anaconda website i didn't know which type so i have tried it for apple silicon and Intel. When the installer is finished I agree to the licensing and such till it gets to location where I have the choice of changing location where when I proceed without changing location it comes the popup comes up that says "Chosen path already exists! '/opt/anaconda3' already exists. Please relaunch the installer and choose another location in the Destination select step." so then when I repeat to change the location I go through the same process till it says change location which I click one bringing me to a page which shows me the options (install for all users of this computer or install on a specific disk) I chose specific disk which has two options which both have above 250 GB available on one and 319 GB on the other I chose the one with more which brings me to the same message of path already made so then I tried to put it in the specific folder in the larger disk called applications which downloaded it which is new but when I try to open it says the application "Anaconda-Navigator" can't be opened.

marcoesters commented 2 months ago

It looks like you already had Anaconda installed and I assume you want to update? In that case, I'd open a terminal, which should have conda activated already and try conda update --all. This should get your packages, including those delivered with the newest installer, to the latest version.

If you want to start from scratch, you just need to uninstall first. Then, installing Anaconda should work.