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The suggestions for CrocoBlock project
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JetFormBuilder - Unable to render a [shortcode] in the form. #7878

Open Joe-Bloggs opened 4 hours ago

Joe-Bloggs commented 4 hours ago

Adding shortcodes to the form either by using the [shortcode] field, or the Classic Editor doesn't seem to work. The shortcode doesn't render.

Crocoblock commented 3 hours ago

Hi! @Joe-Bloggs

It's working for me. I use this shortcode [jet_engine_data dynamic_field_post_object="user_login" object_context="wp_user"], result: https://i.imgur.com/mpcN9JW.png https://i.imgur.com/tGii7Ht.png

Could you please provide us with more detailed information about this issue? Also, have you contacted our support team regarding this case - https://crocoblock.com/help-center/ If not, please create a ticket including access details for your site where the issue occurred to make sure we can help you.

Joe-Bloggs commented 1 hour ago

@Crocoblock after some testing I'm realising that the issue is with the JetForm widget in Bricks Builder.

If I use just the simple Shortcode widget in Bricks to display the form, it will render the shortcode added to the form just fine without issues.

But if I use the JetForm widget to display the form, then my shortcode will not render.

Would this be something you'd deal with, or should I be contacting Bricks for that?

Many thanks Jo