Can't add integration - Unknown error

[Nic062]

System Health details

System Information

version	core-2024.4.4
installation_type	Home Assistant OS
dev	false
hassio	true
docker	true
user	root
virtualenv	false
python_version	3.12.2
os_name	Linux
os_version	6.1.73-haos-raspi
arch	aarch64
timezone	Europe/Paris
config_dir	/config

Home Assistant Community Store

GitHub API | ok -- | -- GitHub Content | ok GitHub Web | ok GitHub API Calls Remaining | 4714 Installed Version | 1.34.0 Stage | running Available Repositories | 1402 Downloaded Repositories | 10

Home Assistant Cloud

logged_in | false -- | -- can_reach_cert_server | ok can_reach_cloud_auth | ok can_reach_cloud | ok

Home Assistant Supervisor

host_os | Home Assistant OS 12.2 -- | -- update_channel | stable supervisor_version | supervisor-2024.04.0 agent_version | 1.6.0 docker_version | 25.0.5 disk_total | 56.5 GB disk_used | 40.3 GB healthy | true supported | true board | rpi4-64 supervisor_api | ok version_api | ok installed_addons | File editor (5.8.0), Log Viewer (0.17.0), Duck DNS (1.17.0), AdGuard Home (5.0.7), Grafana (9.2.2), Terminal & SSH (9.13.0), Zigbee2MQTT (1.36.1-1), Home Assistant Google Drive Backup (0.112.1), Mosquitto broker (6.4.0), tydom2mqtt (3.4.3)

Dashboards

dashboards | 2 -- | -- resources | 7 views | 13 mode | storage

Recorder

oldest_recorder_run | 24 avril 2024 à 18:32 -- | -- current_recorder_run | 27 avril 2024 à 11:33 estimated_db_size | 7393.04 MiB database_engine | sqlite database_version | 3.44.2

Checklist

• [X] I have enabled debug logging for my installation.
• [X] I have filled out the issue template to the best of my ability.
• [X] This issue only contains 1 issue (if you have multiple issues, open one issue for each issue).
• [X] This issue is not a duplicate issue of currently previous issues..

Describe the issue

Hello,

After installing the component, I've noticed that I can't add the integration. When I enter all my information (which is valid, by the way) and validate, I get an "Unknown" error.

For information, I used to use the tydom2mqtt module, which is now deactivated, but I'd like to use your component.

I've checked my credentials and it's working fine.

Reproduction steps

1. add this repository into HACS
2. download the integration from HACS
3. add new integration from setting-> device & services -> add integration and choose Delta Dore Tydom
4. data completion: user email, user password, mac address, local ip address or mediation.tydom.com address

Debug logs

Enregistreur: custom_components.deltadore_tydom
Source: custom_components/deltadore_tydom/config_flow.py:154
intégration: Delta Dore TYDOM (documentation, problèmes)
S'est produit pour la première fois: 11:36:26 (1 occurrences)
Dernier enregistrement: 11:36:26
Unknown error

Traceback (most recent call last):
  File "/config/custom_components/deltadore_tydom/tydom/tydom_client.py", line 178, in async_get_credentials
    raise TydomClientApiClientAuthenticationError(
custom_components.deltadore_tydom.tydom.tydom_client.TydomClientApiClientAuthenticationError: Tydom credentials not found

The above exception was the direct cause of the following exception:

Traceback (most recent call last):
  File "/config/custom_components/deltadore_tydom/config_flow.py", line 154, in async_step_user
    user_input = await validate_input(self.hass, user_input)
                 ^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^
  File "/config/custom_components/deltadore_tydom/config_flow.py", line 90, in validate_input
    password = await hub.Hub.get_tydom_credentials(
               ^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^
  File "/config/custom_components/deltadore_tydom/hub.py", line 119, in get_tydom_credentials
    return await TydomClient.async_get_credentials(
           ^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^
  File "/config/custom_components/deltadore_tydom/tydom/tydom_client.py", line 191, in async_get_credentials
    raise TydomClientApiClientError(
custom_components.deltadore_tydom.tydom.tydom_client.TydomClientApiClientError: Something really wrong happened!

Diagnostics dump

No response

[CyrilP]

Hi, it looks like the problem is due to the tydom gateway not having a password. can you please change your configuration.yaml and set the integration logs to debug and send me the logs you have when you submit the configuration form :

logger:
  logs:
    custom_components.deltadore_tydom: debug

don't forget to hide your login and password !

[Nic062]

Thanks for your reply, I've just rebooted everything and adding the integration worked this time! Many thanks to you

[CyrilP]

Good news ! Have fun Thanks for closing the issue