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DNNCommunity / DNN.NewsFeeds

DNN News Feeds is a module used for displaying aggregated news feeds your DNN site.
MIT License
7 stars 5 forks source link

Some RSS Feeds not being displayed by module #9

Closed MarkFromParks closed 5 years ago

MarkFromParks commented 5 years ago

An RSS feed we'd been displaying on our agency Intranet went dark when the site started forcing SSL connections. We updated our module feed configuration to use "https", but the module failed to display the feed we could see when accessed directly via a browser address bar.

The test feeds identified below have been verified for proper syntax and their URL's work fine when entered directly into a browser address bar. We've tested this issue thoroughly and it has been verified by DNN support (who directed us to report it here).

To Reproduce

Steps to reproduce the behavior:

  1. Go to any page
  2. Add the “News Feeds (RSS)” module to the page.
  3. Select “Edit Newsfeeds”
  4. Add either of the following RSS feeds, then save and view the module output;

Expected behavior

Despite refreshing the feed cache, no data is consumed or displayed by the module. The cache remains empty and the page display is blank.

Screenshots

N/A

Error log

N/A

Paste the error log that is related to this issue.

Additional context

Additional URLs we found that didn't work in the module. https://randirhodes.com/feed/podcast/ https://parks.state.wa.us/RSSFeed.aspx?ModID=63&CID=All-0

Many other SSL/HTTPS URLs work fine with the module. But in testing, we found that some don't work (confirmed by DNN Support).

Thank you

valadas commented 5 years ago

This is probably caused by some feeds requiring TLS 1.2 and the hosting environment not having the latest patches, make sure to do the windows updates and .Net Framework updates and it should solve this issue. If I remember correctly you need at least .Net Framework 4.7.1, but might as well update to the latest version available since Dnn itself may require 4.7.2 soon.

I am closing this issue but if you still encounter the problem after those updates, please reopen an issue with 1 feed that does not work and the value of the release, here is where to find it out:

MarkFromParks commented 5 years ago

THAT WAS IT!!!! Thank you – our server manager enabled TLS 1.2 and the feeds started working again.

I never would have found the solution to this on my own, -Mark Schult/WA State Parks

p.s. Please feel free to close this ticket.

From: Daniel Valadas notifications@github.com Sent: Saturday, April 27, 2019 11:27 AM To: DNNCommunity/DNN.NewsFeeds DNN.NewsFeeds@noreply.github.com Cc: Schult, Mark (PARKS) Mark.Schult@PARKS.WA.GOV; Author author@noreply.github.com Subject: Re: [DNNCommunity/DNN.NewsFeeds] Some RSS Feeds not being displayed by module (#9)

This is probably caused by some feeds requiring TLS 1.2 and the hosting environment not having the latest patches, make sure to do the windows updates and .Net Framework updates and it should solve this issue. If I remember correctly you need at least .Net Framework 4.7.1, but might as well update to the latest version available since Dnn itself may require 4.7.2 soon.

I am closing this issue but if you still encounter the problem after those updates, please reopen an issue with 1 feed that does not work and the value of the release, here is where to find it out:

— You are receiving this because you authored the thread. Reply to this email directly, view it on GitHubhttps://github.com/DNNCommunity/DNN.NewsFeeds/issues/9#issuecomment-487308934, or mute the threadhttps://github.com/notifications/unsubscribe-auth/AL5VLNX4D4JXHSVYCPPC7XDPSSLFTANCNFSM4HIW7HEQ.

valadas commented 5 years ago

Awesome, good to hear it is resolved.