Error when launching Dynamo Sandbox

borito788 commented 1 year ago

If this issue is with Dynamo for Revit, please post your issue on the Dynamo for Revit Issues page.

If this issue is not a bug report or improvement request, please check the Dynamo forum, and start a thread there to discuss your issue.

Dynamo version

Dynamo Sandbox 2.18.1.5096

Operating system

Windows 10 22H2

What did you do?

Launched Dynamo Sandbox

What did you expect to see?

For it to launch and get to the Welcome screen

What did you see instead?

Two error messages - the first message then clicked OK, then got the second message, then click OK, and then saw the Welcome screen

image

These are the apps I have installed:

Dynamo Sandbox 2.18.1 Autodesk 2024 applications (Revit, 3ds Max, AutoCAD, CFD, Civil3D, FormIt Pro, Fusion 360, Inventor Pro, Maya, MotionBuilder, Mudbox, Netfabb Premium, ReCap Pro, PowerMill, PowerShape) Many other applications (I can list these if necessary)

avidit commented 1 year ago

tracked internally DYN-6227

mjkkirschner commented 1 year ago

Hi @borito788 inside your 3dsmax folder, can you please check the version of mmsdk.dll and report it here?

borito788 commented 1 year ago

C:\Program Files\Autodesk\3ds Max 2024\mmsdk.dll Version 4.3.0.3540

borito788 commented 11 months ago

Hi there, is there any update to this?

mjkkirschner commented 11 months ago

we found that an incorrect version of mmsdk.dll was shipped with 3dsmax, I believe that team will update to a compatible version, on our side we should not load incompatible versions, work is in the backlog but I believe it is currently scheduled pretty far out.

As a workaround please use the -GeometryPath command line flag when starting sandbox to point it towards a known good geometry library install path, like a compatible version of revit etc: https://github.com/DynamoDS/Dynamo/wiki/Dynamo-Command-Line-Interface

borito788 commented 10 months ago

Thank you

DynamoDS / Dynamo