EGA-archive / ega-download-client

A Python-based EGA download client
Apache License 2.0
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Download not working even with test data #207

Closed mukamel-lab closed 1 year ago

mukamel-lab commented 1 year ago

I just installed pyEGA3 and am not able to successfully download data. Error log is below. Any help would be welcome - thanks!

(base) Erans-Space-Gray-Mac:~ emukamel$ pyega3 -t fetch EGAF00007243783 [2023-09-17 13:19:16 -0700] [2023-09-17 13:19:16 -0700] pyEGA3 - EGA python client version 5.0.2 (https://github.com/EGA-archive/ega-download-client) [2023-09-17 13:19:16 -0700] Parts of this software are derived from pyEGA (https://github.com/blachlylab/pyega) by James Blachly [2023-09-17 13:19:16 -0700] Python version : 3.9.12 [2023-09-17 13:19:16 -0700] OS version : Darwin Darwin Kernel Version 22.5.0: Thu Jun 8 22:22:22 PDT 2023; root:xnu-8796.121.3~7/RELEASE_X86_64 [2023-09-17 13:19:16 -0700] MacOS version : 10.16 [2023-09-17 13:19:17 -0700] Server URL: https://ega.ebi.ac.uk:8443/v2 [2023-09-17 13:19:17 -0700] Session-Id: 2695362527 [2023-09-17 13:19:19 -0700] [2023-09-17 13:19:19 -0700] Authentication success for user 'ega-test-data@ebi.ac.uk' [2023-09-17 13:19:20 -0700] File Id: 'EGAF00007243783'(83 bytes). [2023-09-17 13:19:20 -0700] Total space : 465.63 GiB [2023-09-17 13:19:20 -0700] Used space : 385.05 GiB [2023-09-17 13:19:20 -0700] Free space : 80.57 GiB [2023-09-17 13:19:20 -0700] Download starting [using 1 connection(s), file size 67 and chunk length 104857600]... 0%| | 0.00/67.0 [00:00<?, ?B/s] [2023-09-17 13:25:58 -0700] HTTPSConnectionPool(host='ega.ebi.ac.uk', port=8443): Max retries exceeded with url: /v2/files/EGAF00007243783?destinationFormat=plain (Caused by ResponseError('too many 503 error responses')) Traceback (most recent call last): File "/Users/emukamel/opt/anaconda3/lib/python3.9/site-packages/requests/adapters.py", line 439, in send resp = conn.urlopen( File "/Users/emukamel/opt/anaconda3/lib/python3.9/site-packages/urllib3/connectionpool.py", line 846, in urlopen return self.urlopen( File "/Users/emukamel/opt/anaconda3/lib/python3.9/site-packages/urllib3/connectionpool.py", line 846, in urlopen return self.urlopen( File "/Users/emukamel/opt/anaconda3/lib/python3.9/site-packages/urllib3/connectionpool.py", line 846, in urlopen return self.urlopen( [Previous line repeated 7 more times] File "/Users/emukamel/opt/anaconda3/lib/python3.9/site-packages/urllib3/connectionpool.py", line 836, in urlopen retries = retries.increment(method, url, response=response, _pool=self) File "/Users/emukamel/opt/anaconda3/lib/python3.9/site-packages/urllib3/util/retry.py", line 574, in increment raise MaxRetryError(_pool, url, error or ResponseError(cause)) urllib3.exceptions.MaxRetryError: HTTPSConnectionPool(host='ega.ebi.ac.uk', port=8443): Max retries exceeded with url: /v2/files/EGAF00007243783?destinationFormat=plain (Caused by ResponseError('too many 503 error responses'))

liujilei156231 commented 1 year ago

Dear Team I met a same problem. Could you please check your download server status ? Looking forward your reply!

mukamel-lab commented 1 year ago

As of this morning the download using pyega3 is working for me.