Problem Statement: Users may have difficulties navigating the app or understanding how to use certain features, and need a quick, accessible way to get answers. A virtual tutor with AI-based interaction is needed to improve user experience and guide them through the app.
Goal: Users should be able to interact with a chatbot to ask questions about how to use the app. The AI chatbot will provide responses, which can be delivered via text or audio. Users should also be able to send questions as voice recordings, which the AI will convert to text and respond to accordingly.
Scope:
Text-based questions and responses
Text-to-speech functionality for the chatbot’s responses
Speech-to-text functionality allowing users to submit questions as audio
Audio processing and AI response accuracy should be at an acceptable level but can be iteratively improved
Language: Portuguese!!
Risks and Unknowns:
Success Criteria:
Users can ask questions via text or voice
The chatbot responds via text that can be converted to spoken responses
Speech-to-text and text-to-speech features function without significant delay
Considerations: Ensure that the AI understands basic navigation and app usage instructions but does not need to handle advanced or out-of-scope questions in this version. Consider pre-selected questions with options so the user can get to the answers the it's needed.
Problem Statement: Users may have difficulties navigating the app or understanding how to use certain features, and need a quick, accessible way to get answers. A virtual tutor with AI-based interaction is needed to improve user experience and guide them through the app.
Goal: Users should be able to interact with a chatbot to ask questions about how to use the app. The AI chatbot will provide responses, which can be delivered via text or audio. Users should also be able to send questions as voice recordings, which the AI will convert to text and respond to accordingly.
Scope:
Risks and Unknowns:
Success Criteria:
Considerations: Ensure that the AI understands basic navigation and app usage instructions but does not need to handle advanced or out-of-scope questions in this version. Consider pre-selected questions with options so the user can get to the answers the it's needed.