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Esri / crowdsource-reporter

An ArcGIS Online group application template authored by organization and made available to constituents to report a problem or observation.
http://solutions.arcgis.com/local-government/help/crowdsource-reporter/
Apache License 2.0
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BUG-000122073 Crowdsource Reporter Application fails to load the Submit Report Form (page) if the Web Map used in the Application contains ArcGIS Server services and Vector Tile Basemaps #433

Closed aparveen closed 5 years ago

aparveen commented 5 years ago
  1. Sign in to ArcGIS Online.
  2. Add any Server services to Content > For example: https://sampleserver6.arcgisonline.com/arcgis/rest/services/CommercialDamageAssessment/FeatureServer/0
  3. Add the Feature Layer to New Web Map > Save the Web Map.
  4. Share the Web Map with a Group.
  5. Create a Crowd source Reporter application > Navigate to Group > Share > Create Crowd-Source Reporter App.
  6. Keep the settings Default.
  7. Launch the Application > Click on the Web map listed
  8. Click on Submit Report > Notice the Form to submit the report fails to Load.

On investigating the issue in-house (TA-02305368) we could identify the issue is with utilizing ArcGIS Server services and Vector Tile Basemaps.

If a Web Map contains Hosted Feature Layer and Vector Basemaps like Light Gray Canvas. The Application will load the form without any issues.

However if the Webmap used in the Web App contains Server services and Vector Tile Basemaps, then the Form fails to Load.

Note: Vector basemaps which contains reference layer is causing the issue. If we remove the reference Layer, the issue is not reproducible.

aparveen commented 5 years ago

Verified in devext