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EveHQ-Team / EveHQ

Third party toolbox for Eve Online
GNU General Public License v3.0
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EveHQ crash on startup #92

Open Slivo-fr opened 6 years ago

Slivo-fr commented 6 years ago

From Epoch on our forums at : http://evehq.co/forum/viewtopic.php?f=9&t=468&p=1723#p1723

EveHQ is crashing with a database error. The issue occurs on a first fresh install on this computer.

image



EveHQ Version: 2.31.7.0
Date: 19/09/2017 08:58:05
Error: Object reference not set to an instance of an object.
----
\\{panel:title=StackTrace|borderStyle=dashed|bordercolor=#ccc|titleBGColor=#eee|bgColor=#eee}   at EveHQ.Core.CustomDataFunctions.GetDatabaseTables() in B:\Projects\GitHub\EveHQ-Team\EveHQ\EveHQ.Core\CustomDataFunctions.vb:line 108
   at EveHQ.Core.CustomDataFunctions.CheckMarketOrdersTable() in B:\Projects\GitHub\EveHQ-Team\EveHQ\EveHQ.Core\CustomDataFunctions.vb:line 225
   at EveHQ.Core.CustomDataFunctions.CheckCoreDBTables() in B:\Projects\GitHub\EveHQ-Team\EveHQ\EveHQ.Core\CustomDataFunctions.vb:line 205
   at EveHQ.Forms.FrmSplash.frmSplash_Load(Object sender, EventArgs e) in B:\Projects\GitHub\EveHQ-Team\EveHQ\EveHQ\Forms\frmSplash.vb:line 388
   at System.EventHandler.Invoke(Object sender, EventArgs e)
   at System.Windows.Forms.Form.OnLoad(EventArgs e)
   at System.Windows.Forms.Form.OnCreateControl()
   at System.Windows.Forms.Control.CreateControl(Boolean fIgnoreVisible)
   at System.Windows.Forms.Control.CreateControl()
   at System.Windows.Forms.Control.WmShowWindow(Message& m)
   at System.Windows.Forms.Control.WndProc(Message& m)
   at System.Windows.Forms.ScrollableControl.WndProc(Message& m)
   at System.Windows.Forms.Form.WmShowWindow(Message& m)
   at System.Windows.Forms.Form.WndProc(Message& m)
   at System.Windows.Forms.Control.ControlNativeWindow.OnMessage(Message& m)
   at System.Windows.Forms.Control.ControlNativeWindow.WndProc(Message& m)
   at System.Windows.Forms.NativeWindow.Callback(IntPtr hWnd, Int32 msg, IntPtr wparam, IntPtr lparam)

========== Plug-ins ==========

========= System Info =========

Operating System: Microsoft Windows NT 6.2.9200.0
.Net Framework Version: 4.0.30319.42000
EveHQ Location: C:\Program Files (x86)\EveHQ
EveHQ Cache Locations: \\PPS-SERVER\User Profiles\bqualls\AppData\Roaming\EveHQ
\\{panel}```
Eshva commented 6 years ago

I have no glue what's happening. The only thing I can notice is that your user profile is located on a network shared folder: \\PPS-SERVER\User Profiles\bqualls\AppData\Roaming\EveHQ

It's possible that you have no enough rights to create or write to this folder or EveHQ has no enough rights to do it. Try to install on a different machine that has user profile located on a local disk, machine that is not a part of a Windows domain. Local admin rights will not help with installation on a machine that a part of a Windows domain.