[$1000] IOU reports missing requested amount in LHN after signing out

[kbecciv]

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Action Performed:

1. Log in to NewDot
2. Split a bill with a user you have no chat/IOU history with
3. Note that "requested..." shows under the newly created IOU report in LHN
4. Sign out
5. Sign back in and look at the IOU report in LHN

Expected Result:

The IOU report's "requested..." amount should still show in LHN

Actual Result:

"This is the beginning of your chat with..." message displays instead

Workaround:

Unknown

Platforms:

Which of our officially supported platforms is this issue occurring on?

• [x] Android / native
• [x] Android / Chrome
• [x] iOS / native
• [x] iOS / Safari
• [x] MacOS / Chrome / Safari
• [x] MacOS / Desktop

Version Number: v1.3.33-3 Reproducible in staging?: y Reproducible in production?: y If this was caught during regression testing, add the test name, ID and link from TestRail: Email or phone of affected tester (no customers): Logs: https://stackoverflow.com/c/expensify/questions/4856 Notes/Photos/Videos: Any additional supporting documentation

https://github.com/Expensify/App/assets/93399543/918e711b-739d-435d-8b05-ae5a0eb8ac44

https://github.com/Expensify/App/assets/93399543/36ea0d37-0583-480e-8b97-89f6f3326437

Expensify/Expensify Issue URL: Issue reported by: @jjcoffee Slack conversation: https://expensify.slack.com/archives/C049HHMV9SM/p1687967224935879

View all open jobs on GitHub

Upwork Automation - Do Not Edit

• Upwork Job URL: https://www.upwork.com/jobs/~019e5620a5834dcbbc
• Upwork Job ID: 1676009777577394176
• Last Price Increase: 2023-07-10

[melvin-bot[bot]]

Triggered auto assignment to @michaelhaxhiu (Bug), see https://stackoverflow.com/c/expensify/questions/14418 for more details.

[melvin-bot[bot]]

Bug0 Triage Checklist (Main S/O)

• [x] This "bug" occurs on a supported platform (ensure Platforms in OP are ✅)
• [x] This bug is not a duplicate report (check E/App issues and #expensify-bugs)
  • If it is, comment with a link to the original report, close the issue and add any novel details to the original issue instead
• [x] This bug is reproducible using the reproduction steps in the OP. S/O
  • If the reproduction steps are clear and you're unable to reproduce the bug, check with the reporter and QA first, then close the issue.
  • If the reproduction steps aren't clear and you determine the correct steps, please update the OP.
• [x] This issue is filled out as thoroughly and clearly as possible
  • Pay special attention to the title, results, platforms where the bug occurs, and if the bug happens on staging/production.
• [x] I have reviewed and subscribed to the linked Slack conversation to ensure Slack/Github stay in sync

[melvin-bot[bot]]

Job added to Upwork: https://www.upwork.com/jobs/~019e5620a5834dcbbc

[melvin-bot[bot]]

Current assignee @michaelhaxhiu is eligible for the External assigner, not assigning anyone new.

[melvin-bot[bot]]

Triggered auto assignment to Contributor-plus team member for initial proposal review - @mollfpr (External)

[michaelhaxhiu]

fielding proposals

[alitoshmatov]

So it looks like backend is not sending needed fields for iou type reports, for example create some kind of iou(request, send or split) then in the created report send any message, after signing out and logging back in you see This is the beginning of your chat with. These are iou reports which is send initially when you sign in

After you go to report it will make openReport request and then backend is sending required fields, like lastMessageHtml, lastMessageText, lastReadTime but not limited to these

[melvin-bot[bot]]

@michaelhaxhiu, @mollfpr Whoops! This issue is 2 days overdue. Let's get this updated quick!

[mollfpr]

Thanks @alitoshmatov

IOU from OpenApp	Thread from OpenApp	IOU from OpenReport

@michaelhaxhiu It seems this is an internal issue since need a backend change for the IOU report on the OpenApp API. As explained above from @alitoshmatov we need some of the fields in the IOU report.

[melvin-bot[bot]]

📣 It's been a week! Do we have any satisfactory proposals yet? Do we need to adjust the bounty for this issue? 💸

[melvin-bot[bot]]

Current assignee @mollfpr is eligible for the Internal assigner, not assigning anyone new.

[michaelhaxhiu]

Thanks for your insight Luthfi and @alitoshmatov <3

[melvin-bot[bot]]

Triggered auto assignment to @AndrewGable (Engineering), see https://stackoverflow.com/c/expensify/questions/4319 for more details.

[michaelhaxhiu]

Adding Internal label to march this forward

[melvin-bot[bot]]

@AndrewGable @michaelhaxhiu @mollfpr this issue was created 2 weeks ago. Are we close to a solution? Let's make sure we're treating this as a top priority. Don't hesitate to create a thread in #expensify-open-source to align faster in real time. Thanks!

[michaelhaxhiu]

cc @AndrewGable lil bump on this guy - do you foresee having some time to work on this in the coming week?

[melvin-bot[bot]]

@AndrewGable @michaelhaxhiu @mollfpr this issue is now 3 weeks old. There is one more week left before this issue breaks WAQ. What needs to happen to get a PR in review this week? Please create a thread in #expensify-open-source to discuss. Thanks!

[melvin-bot[bot]]

@AndrewGable, @michaelhaxhiu, @mollfpr Whoops! This issue is 2 days overdue. Let's get this updated quick!

[michaelhaxhiu]

Andrew is OOO till tomorrow so let's hold a little

[michaelhaxhiu]

let's give andy 1 more day

[AndrewGable]

I do not forsee myself being able to work on this for a while

[melvin-bot[bot]]

@AndrewGable @michaelhaxhiu @mollfpr this issue is now 4 weeks old and preventing us from maintaining WAQ. This should now be your highest priority. Please post below what your plan is to get a PR in review ASAP. Thanks!

[michaelhaxhiu]

@AndrewGable got it! Should we look for a volunteer to take it over? Or do you want to keep it and take a stab in the next 1 - 2 weeks?

Not my intention to hassle ya, just trying to maintain WAQ 🙏

[AndrewGable]

Feel free to find a volunteer! 👍

[michaelhaxhiu]

Posted in #engineering-chat for a volunteer

https://expensify.slack.com/archives/C03TQ48KC/p1691077804921719

[melvin-bot[bot]]

Triggered auto assignment to @puneetlath (Bug), see https://stackoverflow.com/c/expensify/questions/14418 for more details.

[michaelhaxhiu]

Note: I'm preparing to go OOO for ~2 weeks and going to assign another BZ to oversee this.

Next steps:

• Coming from slack discussion (above), it seems like @aldo-expensify's efforts in wave 3 may resolve this but it's still TBD.
• As a next step, can the assigned BZ please check on progress with Aldo (perhaps sometime next week)?

Thanks in advance!

[melvin-bot[bot]]

@puneetlath, @AndrewGable, @mollfpr Whoops! This issue is 2 days overdue. Let's get this updated quick!

[aldo-expensify]

The may have been fix after the deploy of: https://github.com/Expensify/Auth/pull/8362

You should be getting all IOU/expense reports, but there may be a different bug where they don't have the right state until you click them. This last part should get corrected by https://github.com/Expensify/Web-Expensify/pull/37388

[puneetlath]

Oh nice!

[AndrewGable]

@puneetlath @kbecciv - Can we get a re-test? I think that linked PR was deployed to production recently.

[puneetlath]

Just tested and it does indeed seem to work. Closing out.