Closed agahe closed 2 years ago
Hi @agahe,
I am unsure why this is happening. The only reason why XP would aware more points than the grades is if they received points for another rule, or a drop. Could you please check the logs of those particular learners?
Would you please email us directly at this address: support @ levelup . plus ?
Hello,
We use grade-based award in our system. All other rules are disabled. We rely only on a single grade column in the gradebook. The user achieves successive levels (stars) when he/she receives a corresponding value in one of the gradebook columns ("star number"). The star number column takes natural values in the range [101,105] and 0. Level 0 corresponds to 0 points Level 1 corresponds to 101 points .. Level 5 corresponds to 105 points.
Meanwhile, the Level Up plug-in report contains values outside this range, e.g. 202, 204, 205, 206, 207 ... For example, a user, in the gradebook in the star number column, has a value of 101 but in the level up report he has a value of 205 and is automatically awarded level 5 instead of 1. How is this possible?
Thank you for help. Agnes