Notification monitor tab: sound plays but item does not appear.

[1920x1200]

If you leave the "Notifications Monitoring" tab open, it checks for updates every 30 seconds. Sometimes the sound plays for a notification but nothing appears. To fix it, you have to refresh the page and click "fetch last 100" and then the item appears. Sometimes it works fine for hours while other times it can occur after just 15 mins.

To Reproduce Steps to reproduce the behavior:

0. Using amazon.com
1. Go to Vine Helper icon in browser toolbar
2. Click on Notifications Monitoring
3. Leave tab open for 15-60 mins
4. Wait till you hear the sound but nothing new appears.

Expected behavior The item should always appear on the page whenever a sound plays

(optional) Error in the developer console I don't see any related to Vine Helper

Browser Firefox 130, macOS 14.5

[FMaz008]

Do you have the option:

• Hide notifications with auto-hide keywords
• or
• hide notifications with duplicate images activated?

Do you have filters active for the notifications monitor?

[1920x1200]

Do you have the option:

* Hide notifications with auto-hide keywords

* or

* hide notifications with duplicate images
  activated?

Do you have filters active for the notifications monitor?

Yes, I have both of those options checked and I do have keywords in the Highlight items keywords and Auto-hide items keywords sections.

[FMaz008]

So the bug is probably that it's playing a sound when it should not because the item gets hidden (hidden lost or duplicate image).

[1920x1200]

So the bug is probably that it's playing a sound when it should not because the item gets hidden (hidden lost or duplicate image).

That sounds reasonable to me. Is there anything I can do to help debug this so it can be corrected?

[FMaz008]

Not really. The upcoming release in October will have real time notification so it's all new code anyway .. Looking at the new code I think it won't be an issue no more.