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[bug]: FreePBX 17 unable to restore from FreePBX16 backup #485

Closed John22546 closed 1 month ago

John22546 commented 1 month ago

FreePBX Version

FreePBX 17

Issue Description

Hello,

I recently set up FreePBX 17 on debian 12, when trying to restore a backup file that is 5.26GB the process appears to hang (left overnight and still the same message 8 hours later). When pressing the "play" button to start the restore in FreePBX 17 I get a pop up window with a message saying "Scanning the backup file. Please wait..." but the restore process never moves past this stage.

Operating Environment

FreePBX 17 with Debian 12 OS Backup 17.0.5.60 Framework 17.0.19.13 Core 17.0.17

Relevant log output

No response

jissphilip commented 1 month ago

Hi @John22546 Please try uploading this backup file to server and Restore via CLI command fwconsole backup --restore {yourbackupfilepathandname}