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FreeUKGen / FreeUKRegProductIssues

Repo for user-reported FreeUKReg product issues
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312156859 Signup allowed in a county not accepting transcribers (Sandra) #1553

Open FreeREGcomputer opened 1 week ago

FreeREGcomputer commented 1 week ago

Issue reported by FR Exec Lead at 2024-11-21 22:14:19 UTC Time: 2024-11-21T22:03:26+00:00 Session ID: f54de04cb2059295cc740a2fd6b1d1cc Problem Page URL: /userid_details/672b720db18f7c43da136f31?locale=en&page_name= Previous Page URL: https://www.freereg.org.uk/userid_details/672b720db18f7c43da136f31/edit?locale=en Reported Issue: A transcriber was able to sign up in a county that was not accepting transcribers. I was approached by the training coord to transfer the transcriber for training and was told she was in the anywhere syndicate, but when I went to find her she was in the ROE syndicate, whose coord had no idea of this happening. Can we look into this please https://www.freereg.org.uk/uploads/feedback/screenshot/673fb0bbb18f7c5a16a07d45/LanaH_screenshot.jpg

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Sandra-AW commented 1 week ago

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Sandra-AW commented 1 week ago

Here is a copy of the email I received showing the signup for userid lanahamilton as noted above and also one other for Stephen79 to the ROE syndicate on the same day. Something went wrong when these people signed up. image