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GCTC-NTGC / design-gc-digital-talent

GC Digital Talent design issues
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Email notification - Talent Request received confirmation email #41

Closed gobyrne closed 6 months ago

gobyrne commented 10 months ago

User Story

As a talent seeker (manager), I want to receive an email confirmation of my requests, so I can have a record of the requests I submit and be confident it was submitted correctly.

Details

Simple confirmation email for our find talent form.

Trigger: User submits a Talent Request

Condition: None

Email copy

@marc-donofrio to-do. Feel free to use pseudocode to include data elements your email template. For example or .

Source email address: (what is our email?)

Email subject:

Email body:

marc-donofrio commented 9 months ago

Email: no-reply@talent.canada.com Subject: {{site_name}} – New Talent request #{{request.number}}

Hi {{requester.name}},

Thank you for requesting talent from the {{site_name}} platform. We received your request and a ticket ({{ticket.id}}) has been created for you! An agent will review your request and get back to you within {{SLA_number}} business days.

Thank you for your patience.

Sincerely, {{site_name}} team {{site_URL}}

Reminder: Requests are processed during regular office hours from 8am to 4pm (EST), Monday-Friday excluding statutory holidays.

This is an automated email from {{site_name}} {{site_URL}}

gobyrne commented 6 months ago

Work was completed in another issue