Request to include English name in CRM [Amy]

HAS-CRM / IssueTracker

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Request to include English name in CRM [Amy] #12

Closed kinosker closed 7 years ago

kinosker commented 7 years ago

Background: User requested to include English name in CRM.

kinosker commented 7 years ago

Diagnosis: Changing of name in CRM is not as straight forward. The name is retrieved from Active Directory by ICT/Sunway and is used by multiple system.

Conclusion: Requested user to contact Irene to raise an official request to update name.

kinosker commented 7 years ago

Follow up to see if AD Changes is Sync with CRM