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Holo-Light-GmbH / Hololight-Stream-SDK-Trial

Trial of Hololight Stream Software Development Kit.
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DllNotFoundException: isar_unity_plugin #17

Open i-youda opened 3 weeks ago

i-youda commented 3 weeks ago

In Unity 2021.3.36f1, When Hololight Stream is enabled, the following error appears when entering play mode in the Unity Editor:

DllNotFoundException: isar_unity_plugin assembly:<unknown assembly> type:<unknown type> member:(null) HoloLight.Isar.BaseIsarLoader.Initialize () (at [Library/PackageCache/com.hololight.stream@887d49ffde1e/Runtime/BaseIsarLoader.cs:319](mailto:Library/PackageCache/com.hololight.stream@887d49ffde1e/Runtime/BaseIsarLoader.cs:319))
UnityEngine.XR.Management.XRManagerSettings.InitializeLoaderSync () (at [Library/PackageCache/com.unity.xr.management@4.5.0/Runtime/XRManagerSettings.cs:190](mailto:Library/PackageCache/com.unity.xr.management@4.5.0/Runtime/XRManagerSettings.cs:190))
UnityEngine.XR.Management.XRGeneralSettings.InitXRSDK () (at [Library/PackageCache/com.unity.xr.management@4.5.0/Runtime/XRGeneralSettings.cs:175](mailto:Library/PackageCache/com.unity.xr.management@4.5.0/Runtime/XRGeneralSettings.cs:175))
UnityEngine.XR.Management.XRGeneralSettings.AttemptInitializeXRSDKOnLoad () (at [Library/PackageCache/com.unity.xr.management@4.5.0/Runtime/XRGeneralSettings.cs:148](mailto:Library/PackageCache/com.unity.xr.management@4.5.0/Runtime/XRGeneralSettings.cs:148))

In Build Setting, Platform is selected as "Windows, Mac, Linux", Target Platform is "Windows", and Architecture is "Intel 64-bit".

In Unity project folder,

Library\PackageCache\com.hololight.stream@887d49ffde1e\Runtime\Plugins\x86_64\isar_unity_plugin.dll is exists.

In addition, other colleagues have tried the same steps and no errors appear. My PC is Windows 11, but my colleague's is Windows 10.

Do you have any information or advice on this issue? Any help would be appreciated.