LieutBennett
commented
2 months ago Hello, I submitted this several months ago and still have not heard back about it. I just wanted to check in.
Closed LieutBennett closed 2 weeks ago
LieutBennett
commented
2 months ago Hello, I submitted this several months ago and still have not heard back about it. I just wanted to check in.
mujeeb-intel
commented
1 month ago Hey @LieutBennett I meant to get back to you. I apologies for the late reply but we were able to reproduce the issue internally and it is being worked on. I will let you know as soon as I learn anything new from the devs.
Thanks.
-Muji
mujeeb-intel
commented
2 weeks ago Our engineers have looked into this issue and determined this issue needs to be addressed by the devs of this game. I also suggest you reporting it to the game devs.
I will go ahead and close this ticket for now
Checklist [README]
Game [Required]
Halo Infinite
Game Platform [Required]
Other game platform
Xbox App for Windows PC
Processor / Processor Number [Required]
12th Gen Intel(R) Core(TM) i5-12400F 2.50 GHz
Graphic Card [Required]
Intel Arc A770 Graphics
GPU Driver Version [Required]
Other (Please specify)
Other GPU Driver version
31.0.101.5448
Rendering API [Required]
Windows Build Number [Required]
Other Windows build number
No response
Intel System Support Utility report
ssulog.txt
Description and steps to reproduce [Required]
While playing Halo Infinite with the "Raytraced Sun Shadows" setting turned on at any level, there is a complete lack of lighting in game. When it is turned off, the game's baked-in lighting is visible. See the attached screenshots for an example.
Raytraced Sun Shadows off:
Raytraced Sun Shadows on (High):
Game graphic quality [Required]
Game resolution [Required]
1920x1080
Game VSync [Required]
On
Game display mode [Required]
Detailed game settings [Required]
Graphics settings are set to "High", VSync is on, all other settings are default.
Device / Platform name
No response
Crash dumps [Required, if applicable]
No response
Save game
No response