What steps will reproduce the problem?
1. Whenever we login to gtlak without giving manual proxy setting in connection
tab we get the error. With manual settings it goes through.
What is the expected output? What do you see instead?
It should have got connected. It fails giving error"Connection to the Google
Talk service was blocked"
What version of the product are you using? On what operating system?
it is beta version. 1.0.0.104 and is same on Windows 7 & 8 flavors of Windows.
Please provide any additional information below.
We have deployed Websense Proxy in our network recently. To configure proxy
settings we are using WCCP on our Cisco ASA firewall. So all our http, https &
ftp traffic is getting re-directed to proxy. basically all traffic on 80 & 443.
Now with this settings we do not need to set proxy IP manually in end-user
browsers but whenever we try logging in to Gtalk it fails . It connects when we
define proxy setting in Gtalk connection settings.
But manually defining this is not feasible as we have many roaming users who
are not technically sound hence once they are out of company network they face
challenged in putting back the proxy settings to default.
We checked the logs and got to know that it is trying to connect directly over
port 5222 using JABBER Protocol. Hence we edited WCCP access list and now we
have allowed tcp/5222 traffic to goto proxy. But still we are facing same
challenge in connecting to GTALK.
Further troubleshooting we got below logs on proxy. Hope you can understand it
and help us in getting this resolved.
"20150102.15h33m01s RESPONSE: sent 10.130.164.89 status 504 (Unknown Host) for
'http://to="gmail.com" xml//etherx.jabber.org/streams" xmlns="jabber:client">'"
Original issue reported on code.google.com by vivek.si...@foresightho.com on 2 Jan 2015 at 10:42
Original issue reported on code.google.com by
vivek.si...@foresightho.comon 2 Jan 2015 at 10:42Attachments: