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Keystone-Technologies / waffle-noc

Kanban board for the NOC
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verify bvoip call recordings set up #22

Open s1037989 opened 5 years ago

s1037989 commented 5 years ago

Starting Wed, every morning we will review 1 random Sound Health call recording. Need to verify that call recordings are occurring and how to access them. How to identify call recordings for a specific customer? How to randomly select one? How to make that call recording available to select individuals?

s1037989 commented 5 years ago

The autotask integration is the best way to handle these questions.

bennolen commented 5 years ago

Working with Bvoip to troubleshoot issues.