Windows 10 Bluetooth randomly disconnects and reconnects

[jmarais]

Problem

The Bluetooth will randomly disconnect and reconnect after about 5-10 seconds.

Attempted Solutions

I looked through all the past issues regarding Bluetooth for info. I tried the settings-reset-v3.0 on the left/right halves and then formatting the latest V3 (with my key profile) and CONFIG_ZMK_BLE_EXPERIMENTAL_FEATURES=n in the left/right config files.

Other info

For reference here is my diff against the V3 branch: diff against V3

I am connecting to my motherboard's Bluetooth with this network adapter (about 1meter away): Intel Dual Band Wireless-AC 3168 With firmware version: HCI 8.4352 / LMP 8.4352

The DC happens quite frequently to the point that I am creating this issue asking for anything suggestions I might have missed.

[ReFil]

Intel Wireless can be problematic, although the experimental features flag should make things work

[jmarais]

I will switch it back OFF again and see what happens.

[jmarais]

So steps I took.

1. Switch off both sides.
2. Remove the adv360 device from my windows bluetooth devices.
3. flash left then right with the settings-reset firmware.
4. downloaded my firmware with CONFIG_ZMK_BLE_EXPERIMENTAL_FEATURES=n
5. flashed left and then right with the new firmware (about 30minutes ago).
6. pair the device as a new device in windows.

It just did a disconnect/reconnect loop.

[jmarais]

If there is no other config options or values to try, is it possible to recommend a USB Bluetooth receiver model/brand/vendor that is known to work with the Bluetooth module in the keyboard?

[ReFil]

We've had good success with the TP link UB4A

[jmarais]

Thanks. I will try that receiver.

[jmarais]

Been using the tp-link UB5A for about 5 days now. No issues to report. Thanks.

[KinesisCorporation]

Great. Please keep us posted.