SmartThings Plugs GP-WOU019BBDWG need to be periodically reconfigured to keep reporting

[Ulrar]

What happened?

I have a bunch of SmartThings GP-WOU019BBDWG plugs, with energy monitoring. They work fine and the on/off never fails, however the energy monitoring periodically stops working until I go into Z2M manually and click reconfigure, at which point all the missing data shows up at once and HA thinks the plug just used hundreds of kWh at once. Maybe I should setup an automation to use zigbee2mqtt/bridge/configure every day or so ?

I used ZHA for a while (although I've been back on Z2M for well over a year) and I remember noticing this once or twice with it, so I don't think this is caused by Z2M. Maybe there's something that Z2M could do, just reconfigure once or day at midnight automatically for example ?

What did you expect to happen?

For reporting to keep working without action

How to reproduce it (minimal and precise)

• Use a GP-WOU019BBDWG for a few months
• Notice it stops reporting seemingly randomly every few weeks / months until manually reconfigured

Zigbee2MQTT version

1.33.2 commit: 9996c93

Adapter firmware version

20230507

Adapter

TubesZB poe (older model with cc chip, not the newer one)

Debug log

No response

[hugalafutro]

I have the same issue with the same plug, I just wasn't aware about the workaround. For what it's worth this is something that I think changed either in HA or Z2M as I had the plug for years and only noticed this behaviour in last few months as it gotten colder and I had to put the heater on more.

[jkpe]

FWIW I've seen this behaviour with GP-WOU019BBDWG across many Z2M versions and many different Zigbee adapters.

@Ulrar wow, didn't know about using reconfigure to bring it back to life. All this time I have been re-pairing them every 3-4 months.

Looks like this was previously reported too: https://github.com/Koenkk/zigbee2mqtt/issues/18315

[Ulrar]

I'd take the credit but that was suggested to me by the maintainer of zha-toolkit back when I was using ZHA. When the issue happened with Z2M I figured it was worth a shot, and it does indeed work with it too.

It's clearly a firmware issue with those plugs, but I do wonder if Z2M could notice this is happening and trigger a re-configure itself. Come to think of it, maybe this could be caught by an HA automation which would trigger a reconfigure by sending a message on zigbee2mqtt/bridge/request/device/configure .. I should try that

EDIT : I can't think of a good way to detect the issue since I have plugs that can stay at 0 for days normally, but I figured reconfiguring them once a day should do. When reconfigured all the missed energy consumption is reported at once and I'd like it to count against the correct date in the energy dashboard, so I'm doing it at 10pm : that should give them a couple of hours to report back and be counted correctly, even if the hourly data is off at least the weekly / monthly / yearly will be valid.

alias: House - Reconfigure SmartThings Plugs
description: ""
trigger:
  - platform: time
    at: "22:00:00"
condition: []
action:
  - service: mqtt.publish
    data:
      qos: "1"
      topic: zigbee2mqtt/bridge/request/device/configure
      payload: "{\"id\": \"0xec1bbdfffe41be1c\"}"
    alias: Office LEDs
  - alias: 3D Printer
    service: mqtt.publish
    data:
      qos: "1"
      topic: zigbee2mqtt/bridge/request/device/configure
      payload: "{\"id\": \"0xccccccfffec6cf16\"}"
  - alias: Sideboard Lamp
    service: mqtt.publish
    data:
      qos: "1"
      topic: zigbee2mqtt/bridge/request/device/configure
      payload: "{\"id\": \"0xccccccfffecc0ee4\"}"
  - alias: Nightstand Aoife
    service: mqtt.publish
    data:
      qos: "1"
      topic: zigbee2mqtt/bridge/request/device/configure
      payload: "{\"id\": \"0xec1bbdfffe43728b\"}"
  - alias: Dryer
    service: mqtt.publish
    data:
      qos: "1"
      topic: zigbee2mqtt/bridge/request/device/configure
      payload: "{\"id\": \"0xec1bbdfffe3f77fa\"}"
  - alias: Dishwasher
    service: mqtt.publish
    data:
      qos: "1"
      topic: zigbee2mqtt/bridge/request/device/configure
      payload: "{\"id\": \"0xccccccfffed0514b\"}"
  - alias: Washing Machine
    service: mqtt.publish
    data:
      qos: "1"
      topic: zigbee2mqtt/bridge/request/device/configure
      payload: "{\"id\": \"0xec1bbdfffe3dc928\"}"
  - alias: Server Rack
    service: mqtt.publish
    data:
      qos: "1"
      topic: zigbee2mqtt/bridge/request/device/configure
      payload: "{\"id\": \"0xec1bbdfffe3dc8f8\"}"
  - alias: Qooker Tap
    service: mqtt.publish
    data:
      qos: "1"
      topic: zigbee2mqtt/bridge/request/device/configure
      payload: "{\"id\": \"0x14b457fffe816efd\"}"
mode: single

[jkpe]

This is what I've got for now.. stolen from https://github.com/Koenkk/zigbee2mqtt/issues/18315#issuecomment-1686092894

Edit: I think your idea of doing it once a day is probably better 👍

alias: Reconfigure power plug if updates stop
description: ""
trigger:
  - platform: template
    value_template: >-
      {{ as_timestamp(now()) -
      as_timestamp(states.sensor['washing_machine_smart_plug_power'].last_updated)|int(0)
      > (3600*24) }}
    id: washing
  - platform: template
    value_template: >-
      {{ as_timestamp(now()) -
      as_timestamp(states.sensor['tumble_dryer_smart_plug_power'].last_updated)|int(0)
      > (3600*24) }}
    id: tumble
condition: []
action:
  - choose:
      - conditions:
          - condition: trigger
            id:
              - washing
        sequence:
          - service: mqtt.publish
            data:
              qos: "2"
              topic: zigbee2mqtt/bridge/request/device/configure
              payload: "{\"id\": \"0xec1bbdfffe41d9fe\"}"
          - service: system_log.write
            data:
              level: warning
              message: >-
                Had to reconfigure washing power plug as it stopped sending
                updates
      - conditions:
          - condition: trigger
            id:
              - tumble
        sequence:
          - service: mqtt.publish
            data:
              qos: "2"
              topic: zigbee2mqtt/bridge/request/device/configure
              payload: "{\"id\": \"0xccccccfffec6d804\"}"
          - service: system_log.write
            data:
              level: warning
              message: >-
                Had to reconfigure tumble power plug as it stopped sending
                updates
mode: single

[github-actions[bot]]

This issue is stale because it has been open 180 days with no activity. Remove stale label or comment or this will be closed in 30 days