Failed to add HUE Smart Button and Outdoor Motion sensor after upgrade to EMBER

esusxunil commented 2 months ago

What happened?

I upgraded to EMBER Firmware, my SLZB-06M is running on Firmware 20240510.

Unfortunately I had to re-pair all devices - also my Backup didn't worked. I managed to get almost all devices (HUE Lamps, Aqara Sensors) back online. Just the HUE Motion Sensors, Dimmer and Buttons made issues.

With a hit to delete all entries for this devices in the configuration.yaml, database.db and state.json I was able to bring the indoor Motion Sensors and the Dimmer Switch V2 back online.

Die HUE Smart Buttons and the HUE Outdoor Motion Sensors are not interviewed successfully.

Info 2024-06-06 11:34:06Starting interview of '0x001788010cdb896b'
Info 2024-06-06 11:34:06MQTT publish: topic 'zigbee2mqtt/bridge/event', payload '{"data":{"friendly_name":"0x001788010cdb896b","ieee_address":"0x001788010cdb896b","status":"started"},"type":"device_interview"}'
Info 2024-06-06 11:34:18Received network/route error ROUTE_ERROR_SOURCE_ROUTE_FAILURE for "26414".
Info 2024-06-06 11:34:35MQTT publish: topic 'zigbee2mqtt/0x001788010cdb896b', payload '{"last_seen":"2024-06-06T11:34:35+02:00"}'
Error 2024-06-06 11:34:35Interview failed for '0x001788010cdb896b with error 'Error: Interview failed because can not get node descriptor ('0x001788010cdb896b')'
Error 2024-06-06 11:34:35Failed to interview '0x001788010cdb896b', device has not successfully been paired

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What did you expect to happen?

I expect a successfull Interview, with EZSP the devices worked perfectly

How to reproduce it (minimal and precise)

Try to interview a HUE Smart Button or HUE Outdoor Motion Sensor with Ember firmware

Zigbee2MQTT version

1.38.0-dev

Adapter firmware version

20240510

Adapter

SLZB-06M

Setup

Docker Container

Debug log

Info 2024-06-06 11:57:00z2m: Zigbee: allowing new devices to join. Info 2024-06-06 11:57:00zh:ember: [STACK STATUS] Network opened. Info 2024-06-06 11:57:00z2m:mqtt: MQTT publish: topic 'zigbee2mqtt/bridge/response/permit_join', payload '{"data":{"time":254,"value":true},"status":"ok","transaction":"3qchs-1"}' Info 2024-06-06 11:57:11z2m:mqtt: MQTT publish: topic 'zigbee2mqtt/0x001788010cdcbc3f', payload '{"last_seen":"2024-06-06T11:57:10+02:00"}' Info 2024-06-06 11:57:11zh:controller: Interview for '0x001788010cdcbc3f' started Info 2024-06-06 11:57:11z2m: Starting interview of '0x001788010cdcbc3f' Info 2024-06-06 11:57:11z2m:mqtt: MQTT publish: topic 'zigbee2mqtt/bridge/event', payload '{"data":{"friendly_name":"0x001788010cdcbc3f","ieee_address":"0x001788010cdcbc3f","status":"started"},"type":"device_interview"}' Info 2024-06-06 11:57:11z2m:mqtt: MQTT publish: topic 'zigbee2mqtt/0x001788010cdcbc3f', payload '{"last_seen":"2024-06-06T11:57:10+02:00"}' Info 2024-06-06 11:57:23zh:ember:ezsp: Received network/route error ROUTE_ERROR_SOURCE_ROUTE_FAILURE for "3832". Info 2024-06-06 11:57:23z2m:mqtt: MQTT publish: topic 'zigbee2mqtt/ Stecker DG Schlafzimmer', payload '{"auto_off":false,"consumer_connected":true,"consumption":0.012930933386087418,"current":0,"device_temperature":29,"energy":0.01,"last_seen":"2024-06-06T11:57:22+02:00","led_disabled_night":true,"linkquality":172,"power":0.73,"power_outage_count":1,"power_outage_memory":true,"state":"ON","voltage":225}' Info 2024-06-06 11:57:24zh:ember:ezsp: Received network/route error ROUTE_ERROR_SOURCE_ROUTE_FAILURE for "3832". Info 2024-06-06 11:57:29z2m:mqtt: MQTT publish: topic 'zigbee2mqtt/0x001788010cdcbc3f', payload '{"last_seen":"2024-06-06T11:57:28+02:00"}' Error 2024-06-06 11:57:40zh:controller: Interview failed for '0x001788010cdcbc3f with error 'Error: Interview failed because can not get node descriptor ('0x001788010cdcbc3f')' Error 2024-06-06 11:57:40z2m: Failed to interview '0x001788010cdcbc3f', device has not successfully been paired Info 2024-06-06 11:57:40z2m:mqtt: MQTT publish: topic 'zigbee2mqtt/bridge/event', payload '{"data":{"friendly_name":"0x001788010cdcbc3f","ieee_address":"0x001788010cdcbc3f","status":"failed"},"type":"device_interview"}'

Nerivec commented 2 months ago

Did you try keeping the device awake during interview by pushing a button on the device at regular 3-4sec intervals until successful?

esusxunil commented 2 months ago

I finally was able to get a successful interview for the Outdoor Motion Sensor.

But the two Smart Buttons still failed. I press the Reset Button at the back (only short as in the description), the light is blinking orange and I press frequently the button itself to keep him alive. The interview always starts but then I get the error message about the failed interview.

I also tried removing batteries first. With the old driver they worked.

I read at the device page of other Hue Battery devices that it helped to pair it to another Zigbee bridge on another channel (like a HUE Bridge) - I will give it a try soon.

Nerivec commented 6 days ago

Can you confirm this issue is still present with latest dev/edge (or after September release)?

Koenkk / zigbee2mqtt