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MerginMaps / mobile

Mergin Maps mobile app 📲 Open QGIS projects and manage vector data on your phone, even offline 📶 (Android/iOS/Windows app)
https://merginmaps.com
GNU General Public License v2.0
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App reset when taking photo on iOS #3651

Open roya0045 opened 1 month ago

roya0045 commented 1 month ago

Using v2024.4.1 on an iPhone with iOS 17.7, I noticed that whenever I taken a picture with the default app and I switch to mergin, it behaves as if I had just opened the app.

Meaning the current project is reloaded and all the layer, the positiong are all reset to their default and no saved field value are available. In setting with limited connectivity this greatly slows down things when a photo needs to be taken.

I am not sure if this issue is due to something on the iOS app handling rather than Mergin, but I raised the ticket even if the issue is upstream..

tomasMizera commented 1 month ago

Hi @roya0045, I will forward this query to our support team.

raherin commented 1 month ago

Hi @roya0045, could you make a support ticket with us by sending an email to support@merginmaps.com or by using this link: https://support.merginmaps.com/support/tickets/new

roya0045 commented 1 month ago

Hi @roya0045, could you make a support ticket with us by sending an email to support@merginmaps.com or by using this link: https://support.merginmaps.com/support/tickets/new

ticket has been made, the issue is temporarily fixed for me, it seems like an inconsistent bug. Not sure if it's worth keeping this public issue open.