WebView2 Crash: msedge!blink::FontCache::CrashWithFontInfo+0x237

[zhanghaibing2012]

Description

When running the app to load a web page, webview2 will crash.

Crash Report:

EXCEPTION_RECORD:  (.exr -1)
ExceptionAddress: 000007fed7149387 (msedge!blink::FontCache::CrashWithFontInfo+0x0000000000000237)
   ExceptionCode: 80000003 (Break instruction exception)
  ExceptionFlags: 00000000
NumberParameters: 1
   Parameter[0]: 0000000000000000

PROCESS_NAME:  msedgewebview2.exe

ERROR_CODE: (NTSTATUS) 0x80000003 - {    }

EXCEPTION_CODE_STR:  80000003

EXCEPTION_PARAMETER1:  0000000000000000

IP_ON_HEAP:  0
000057200b20688

FRAME_ONE_INVALID: 1

STACK_TEXT:  
00000000`0086f140 00000572`00b20688     : 00000000`00000000 00000000`00000000 00000000`00000000 00000085`00000578 : msedge!blink::FontCache::CrashWithFontInfo+0x237
00000000`0086f148 00000000`00000000     : 00000000`00000000 00000000`00000000 00000085`00000578 00000572`002a05a0 : 0x00000572`00b20688

STACK_COMMAND:  ~0s; .ecxr ; kb

SYMBOL_NAME:  msedge!blink::FontCache::CrashWithFontInfo+237

MODULE_NAME: msedge

IMAGE_NAME:  msedge.dll

FAILURE_BUCKET_ID:  BREAKPOINT_80000003_msedge.dll!blink::FontCache::CrashWithFontInfo

OSPLATFORM_TYPE:  x64

OSNAME:  Windows 7

IMAGE_VERSION:  109.0.1518.78

FAILURE_ID_HASH:  {7749ff93-eb7d-80ea-21fc-e0ec39e9f235}

Followup:     MachineOwner

Version

SDK: WebView2 Runtime 109.0.1518.78 Framework: Win32 OS: Windows 7 x64

Screenshots

Pops up an error dialog on running WebView2APISample demo app on Windows 7:

Additional context

Dump: reports.zip

msg:Kind: COREWEBVIEW2_PROCESS_FAILED_KIND_RENDER_PROCESS_EXITED Reason: COREWEBVIEW2_PROCESS_FAILED_REASON_CRASHED Exit code: FFFF FFFF 8000 0003 Process description:

[JosephJin0815]

Hi @zhanghaibing2012 Thanks for reporting the issue! To help us get better understanding about this crash, can you help to confirm: 1) Does this issue happen on the Edge browser as well? 2) Does it fail constantly?

Also, can you provide: 1) web page(s) which you get the crash. 2) the screenshot of all fonts installed on your machine. (C:\Windows\Fonts) 3) The ETW trace which contains more failure info. (Steps: https://github.com/MicrosoftEdge/WebView2Feedback/blob/main/diagnostics/etw.md)

Thank you!