I think it would be nice if I could do something like /ticket comment -o <ticket#> to overwrite an existing comment. Another idea would be to show "There is already a comment on this ticket." and if you have permission to edit, show something like "Would you like to edit the existing comment?" and you could click to confirm.
I think it would be nice if I could do something like /ticket comment -o <ticket#> to overwrite an existing comment. Another idea would be to show "There is already a comment on this ticket." and if you have permission to edit, show something like "Would you like to edit the existing comment?" and you could click to confirm.