Eliminate dynamic TTS - Githubissues

brainomite commented 4 years ago

Our messages are static! No need for crappy dynamic TTS from Twilio. we should use Amazon Polly in neural conversational mode to create and download HIGH-quality mp3 files that will sound dramatically better. Since mp3, there is only the cost of creation (but AWS has Polly in a 12-month free tier, so it should be free)

[ ] Message when Volunteer is called with menu and language. "Play msg with language selected and ask volunteer to press 1 to accept, 9 to reject or hangup, * for a STOP no contact"
[ ] "Play message to press 5 to confirm STOP, press # or hang up if you reached this menu by mistake"
[ ] "Play message say no response heard, no changes are being made, hangup"
[ ] "Play an apology, say we removed, hangup"
[ ] "Inform that the caller has d/ced Hangup on Volunteer"
[ ] "Message for people to call back"

brainomite commented 4 years ago

Recordings have been created and are in the google drive folder awaiting implementation

brainomite commented 4 years ago

Not all recordings. Creating a checklist in the original post

MutualAidNYC / mutual-aid-call-center

Eliminate dynamic TTS #38