Phone numbers are often 8 digits, not including international number. The phone number is restricted such that it has to only be 3 digits and above. However, this is insufficient as if the agent types in the handphone number wrongly, he or she will not be alerted and such crucial information will not be accurate when needed in future. Therefore, I suggest to better fit the needs of the agent, it should be restricted to 8 digits instead
Phone numbers are often 8 digits, not including international number. The phone number is restricted such that it has to only be 3 digits and above. However, this is insufficient as if the agent types in the handphone number wrongly, he or she will not be alerted and such crucial information will not be accurate when needed in future. Therefore, I suggest to better fit the needs of the agent, it should be restricted to 8 digits instead