[FEAT] Fallback Email Support

[NeonDaniel]

Objective

If unable to email the user at their specified email, prompt to send to support directly.

Initial Implementation Requirements

• Catch email errors https://github.com/NeonGeckoCom/skill-support_helper/blob/dev/__init__.py#L108
• Add a prompt to ask the user to send to support directly
• Email support (with error handling) and notify the user

Other Considerations

Catch errors like an offline device or issue with the email proxy and handle those without prompting the user to do something else that will still fail

[NeonDaniel]

This will need some more information from send_email; current implementation just returns a bool indicating success