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NordSecurity / nordvpn-linux

NordVPN Linux client
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nordvpnd 100% use on one cpu core after logging out and back in to desktop session #428

Open robert-92 opened 1 month ago

robert-92 commented 1 month ago

I use EndeavourOS with Plasma KDE 6.0.5 (on Wayland) and kernel 6.9.2. Nordvpn works well until I log out my user to SDDM and then log back in to the Wayland session, after this the CPU fan on my Ryzen 5950x spins up and checking the system monitor graphs and info confirms that nordvpnd is using one of the system cores at 100%, heating up my CPU unnecessarily. Logging out and back in does not fix the issue and the only solution is to restart the computer.

Please let me know how I can further be of help.

acud commented 1 month ago

I can say that this is happening to me too. Honestly it's been like this for months and I'm just now taking the initiative to actually report this. I'm using Manjaro i3 with kernel 5.15.158-1-MANJARO. The process just pumps to 100% CPU some time after logging in, and the problem resolves after restarting the service with systemctl (not sure if I can say that it permanently resolves for the rest of the session until reboot, or until a later point where it sporadically resurfaces).

mariusSincovici commented 1 month ago

hi, thanks for reporting this. Is the problem caused by the nordvpnd process or by norduserd?

robert-92 commented 1 month ago

hi, thanks for reporting this. Is the problem caused by the nordvpnd process or by norduserd?

I just checked again and it is in fact the norduserd process that pegs one of my cores at 100% as listed in plasma system monitor and I can reproduce the issue every time if I log out of my session and log back in a few seconds later with the VPN connected. I'm also using the default settings with the NordLynx standard and of the course the VPN client is the latest that you guys offer.

Thanks for following up and let me know if I can help further.

EDIT: I've also noticed one interesting behaviour, when this happens the NordVPN system tray icon no longer loads.

mariusSincovici commented 1 month ago

Thanks for checking. Yes, this is something known and we are working to fix this. For now as a workaround, when is starts to use lots of CPU you can restart the nordvpn service, so you don't need to restart the computer.

robert-92 commented 1 month ago

Thanks for the update, you guys did a great job on the system tray indicator and it makes the client much more user friendly on Linux.

On Tue, May 28, 2024, 12:51 mariusSincovici @.***> wrote:

Thanks for checking. Yes, this is something known and we are working to fix this. For now as a workaround, when is starts to use lots of CPU you can restart the nordvpn service, so you don't need to restart the computer.

— Reply to this email directly, view it on GitHub https://github.com/NordSecurity/nordvpn-linux/issues/428#issuecomment-2135710480, or unsubscribe https://github.com/notifications/unsubscribe-auth/ADT7K7WKND4CGEOVBFL75KDZESYYXAVCNFSM6AAAAABILSGBVCVHI2DSMVQWIX3LMV43OSLTON2WKQ3PNVWWK3TUHMZDCMZVG4YTANBYGA . You are receiving this because you authored the thread.Message ID: @.***>

acud commented 1 month ago

hi, thanks for reporting this. Is the problem caused by the nordvpnd process or by norduserd?

on my side it's nordvpnd (I don't have a norduserd).

mariusSincovici commented 1 month ago

@acud then in your case it is a different issue, that we're not able to reproduce, unless the system time is incorrect. Could you check that your system time is correct? If it is correct, could create a ticket for customer support and send your logs there(because they might include private information)?

enricojonas commented 4 weeks ago

Same issue for me, Ubuntu 24.04. Workaround (sudo systemctl restart nordvpnd) works.

mariusSincovici commented 3 weeks ago

Version 3.18.2 was released. This should fix the problems with norduserd process. I'll close the ticket for now, but feel free to reopen if needed.

robert-92 commented 2 weeks ago

Thanks, I'm just following up to let you know that while the high CPU usage issue is fixed, the NordVPN system tray applet will not load and appear in the Plasma system tray on subsequent logins to my KDE session, I'm not sure what the cause is.

On Tue, Jun 11, 2024 at 4:51 AM mariusSincovici @.***> wrote:

Version 3.18.2 was released. This should fix the problems with norduserd process. I'll close the ticket for now, but feel free to reopen if needed.

— Reply to this email directly, view it on GitHub https://github.com/NordSecurity/nordvpn-linux/issues/428#issuecomment-2160154262, or unsubscribe https://github.com/notifications/unsubscribe-auth/ADT7K7WM5RQFMWFA5I4G7NTZG227JAVCNFSM6AAAAABILSGBVCVHI2DSMVQWIX3LMV43OSLTON2WKQ3PNVWWK3TUHMZDCNRQGE2TIMRWGI . You are receiving this because you authored the thread.Message ID: @.***>

mariusSincovici commented 2 weeks ago

Yes, we are working on this issue for the next release. I'll reopen it. Until then to have the tray back as a workaround would be to turn off/on the tray. Thanks