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ONLYOFFICE / CommunityServer

Free open source office suite with business productivity tools: document and project management, CRM, mail aggregator.
http://www.onlyoffice.com
Apache License 2.0
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Can not detect the current version in control panel when update #463

Closed gamekingv closed 1 year ago

gamekingv commented 1 year ago

Hi, I found the hint "Unfortunately we could not detect the current version of ONLYOFFICE products installed." in control panel when I want to check if I can update. And it says that possibly because the docker version it's too old. The docker version on my host it's 20.10.21. Is it the version onlyoffice doesn't fully support?

Carazyda commented 1 year ago

Hello @gamekingv it looks like the problem is not with the docker version. Can you attach the control panel logs (/app/onlyoffice/ControlPanel/logs)? And the output of docker ps?

gamekingv commented 1 year ago

Hello @gamekingv it looks like the problem is not with the docker version. Can you attach the control panel logs (/app/onlyoffice/ControlPanel/logs)? And the output of docker ps?

cat web.controlpanel.04-26.log 2023-04-26 07:09:33 - error: executeOneClickinstallScript stderr 2023-04-26 07:09:33 - error: Error: No such object: onlyoffice-mail-server

2023-04-26 07:24:53 - error: executeOneClickinstallScript stderr 2023-04-26 07:24:53 - error: Error: No such object: onlyoffice-mail-server

2023-04-26 07:44:33 - error: executeOneClickinstallScript stderr 2023-04-26 07:44:33 - error: Error: No such object: onlyoffice-mail-server

2023-04-26 07:59:41 - error: executeOneClickinstallScript stderr 2023-04-26 07:59:41 - error: Error: No such object: onlyoffice-mail-server

docker ps CONTAINER ID IMAGE COMMAND CREATED STATUS PORTS NAMES 8d0124201ba1 onlyoffice/documentserver "/app/ds/run-documen…" 4 months ago Up 2 months 80/tcp, 443/tcp onlyoffice-document-server 2188304bc60b onlyoffice/communityserver "/app/run-community-…" 4 months ago Up 2 months 0.0.0.0:80->80/tcp, :::80->80/tcp, 0.0.0.0:443->443/tcp, :::443->443/tcp, 3306/tcp, 5280/tcp, 9865-9866/tcp, 9871/tcp, 9882/tcp, 0.0.0.0:5222->5222/tcp, :::5222->5222/tcp, 9888/tcp onlyoffice-community-server 9c4acff8e5a4 onlyoffice/controlpanel "/var/www/onlyoffice…" 4 months ago Up 2 months 80/tcp, 443/tcp onlyoffice-control-panel b98df18cbdf8 mysql:5.7 "docker-entrypoint.s…" 4 months ago Up 2 months 0.0.0.0:3306->3306/tcp, :::3306->3306/tcp, 33060/tcp onlyoffice-mysql-server

Carazyda commented 1 year ago

How did you install Onlyoffice Workspace? Your docker images don't have a version tag.

gamekingv commented 1 year ago

I just follow this Installation guide because I don't need the mail component.

Carazyda commented 1 year ago

Yes, the problem is this. You can run our script for update bash workspace-install.sh -ims false -u true.

gamekingv commented 1 year ago

Thank you. I'll try it.