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OfficeDev / microsoft-teams-emergency-operations-center

The Microsoft Teams Emergency Operations Center (TEOC) solution template leverages the power of the Microsoft 365 platform to centralize incident response, information sharing and field communications using powerful services like Microsoft Lists, SharePoint and more.
MIT License
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TEOC Stuck at Login Prompt in MS Teams #208

Closed Chinmay25-Syn closed 5 months ago

Chinmay25-Syn commented 5 months ago

We have followed all the required steps and deployed the TEOC app.

The app is now stuck at login prompt

image TEOC_LoginPrompt

v-ajaysahu commented 5 months ago

@Chinmay25-Syn , Thank you for reporting this. Please launch Teams in your browser, then access the developer tools and open the TEOC app. Share the console logs and network traces to assist in troubleshooting the issue. Additionally, please provide us with the manifest files.

Chinmay25-Syn commented 5 months ago

@Chinmay25-Syn , Thank you for reporting this. Please launch Teams in your browser, then access the developer tools and open the TEOC app. Share the console logs and network traces to assist in troubleshooting the issue. Additionally, please provide us with the manifest files.

@v-ajaysahu I have attached the logs and manifest files as requested

TEOC_Logs.zip manifest.json

v-ajaysahu commented 5 months ago

@Chinmay25-Syn , Thank you for providing the logs. After reviewing them, it appears that the issue may stem from the Client ID and Tenant ID you have supplied. Could you please verify if the Client ID and Tenant ID are accurate? If they are, kindly confirm the Client Secret as well.

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Chinmay25-Syn commented 5 months ago

@v-ajaysahu

Thanks for the valuable inputs

We have updated the correct api under Expose API in azure as there was some minor error, we are able to login but unfortunately we cant see the Search / Manage / Create new Incident options , could you please help as this happening both in client and also in web teams Capture

v-ajaysahu commented 5 months ago

@Chinmay25-Syn , Please confirm that the Client Secret is correct and verify that the base resource name has been entered accurately according to our deployment guidelines. If it is correct, please share you email address and your available time so that we can connect and troubleshoot this issue.

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Chinmay25-Syn commented 5 months ago

@v-ajaysahu Yes the base resource name is correct and deployment was successfull

My email address is Chinmay.joshi@syngenta.com

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v-ajaysahu commented 5 months ago

@Chinmay25-Syn , Kindly provide your available time so that we can schedule an MS Teams meeting to troubleshoot this issue.

Chinmay25-Syn commented 5 months ago

@v-ajaysahu We can connect now if you are available

v-ajaysahu commented 5 months ago

@Chinmay25-Syn , As per our discussion, it appears that Site Name has been entered incorrectly. Please remove the resource group and try again.