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OfficeDev / microsoft-teams-emergency-operations-center

The Microsoft Teams Emergency Operations Center (TEOC) solution template leverages the power of the Microsoft 365 platform to centralize incident response, information sharing and field communications using powerful services like Microsoft Lists, SharePoint and more.
MIT License
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Teams EOC App crashes once the Select Role dropdown is selected #249

Closed mnferozdc closed 1 month ago

mnferozdc commented 2 months ago

While creating a new Incident, the Select Role dropdown shows the values that are stored in the backend from SharePoint such as:

image

However, once a value is clicked, the App immediately crashes and results in a blank screen such as:

image

We were able to triage this a little further by launching the Teams App using a Browser and then launching the Developer Tools section. As such, we noticed the following:

image

It appears like the code is crashing due to the following exception:

i.e., Cannot read properties of undefined .... at z.onRoleChange

Can some insights be shared as to how best we can try to troubleshoot and triage this exception, please? Thanks!

v-ajaysahu commented 2 months ago

@mnferozdc , Thank you for bringing this issue to our attention. Could you kindly launch Teams via a web browser and activate the developer tool? Afterward, please access the TEOC app and attempt to replicate the issue. It would be greatly helpful if you could then provide us with the console logs and network traces to troubleshoot the issue.

microsoft-github-policy-service[bot] commented 1 month ago

This issue has been automatically marked as stale because it has been marked as requiring author feedback but has not had any activity for 4 days. It will be closed if no further activity occurs within 3 days of this comment.