Not able to create incidents

OfficeDev / microsoft-teams-emergency-operations-center

The Microsoft Teams Emergency Operations Center (TEOC) solution template leverages the power of the Microsoft 365 platform to centralize incident response, information sharing and field communications using powerful services like Microsoft Lists, SharePoint and more.

MIT License

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Not able to create incidents #260

Closed gsalcedo23 closed 1 month ago

gsalcedo23 commented 1 month ago

I deployed my TEOC Teams app, and it's not allowing me to create new incidents; it just keeps trying to load onto the next screen with no result. Does anyone have a fix or ideas on how to fix this?

see screenshot below 2024-09-26_7-38-49 TEOC1

v-ajaysahu commented 1 month ago

@gsalcedo23, thank you for notifying us. Please launch Microsoft Teams via a web browser, activate the developer tool, and keep it open. Next, initiate the TEOC application and attempt to replicate the issue. Afterwards, share the console logs and network traces with us for troubleshooting purposes.

gsalcedo23 commented 1 month ago

console logs network pic hello these are the logs you requested, thanks for your help

v-ajaysahu commented 1 month ago

@gsalcedo23 , Based on the screenshot, it appears that some lists might be missing or have been renamed. To assist with troubleshooting, could you please share the log files instead of the screenshot? Below are the SharePoint lists which TEOC app connects with -

TEOC-IncidentStatus
TEOC-IncidentType
TEOC-RoleAssignments
TEOC-IncidentTransaction
TEOC-Assessments

microsoft-github-policy-service[bot] commented 1 month ago

This issue has been automatically marked as stale because it has been marked as requiring author feedback but has not had any activity for 4 days. It will be closed if no further activity occurs within 3 days of this comment.