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OfficeDev / microsoft-teams-emergency-operations-center

The Microsoft Teams Emergency Operations Center (TEOC) solution template leverages the power of the Microsoft 365 platform to centralize incident response, information sharing and field communications using powerful services like Microsoft Lists, SharePoint and more.
MIT License
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Failing to Create Incident #292

Open C0LDW1R3D opened 4 days ago

C0LDW1R3D commented 4 days ago

I just staged the TEOC Site, app and all, after several deletes and re-deployments, I have it somewhat functional.

2 issues I am facing.

The first main one, is that when I create an incident, it fails, I can see that, briefly I can see that the Azure Group is made and the members are a part of the group, so I don't think its group creation, it may be teams' creation? I'm unsure, what's the best way to troubleshoot this error?

Secondly, I can access it on the computer (Windows - via teams) but it's won't work on my mobile, it's stuck at the log in screen and does a loop of logging into the app, on windows however its auto logged in, and displaying my name (doesn't matter if I am on or off the corporate network, Cellular or Wi-Fi) thoughts?

Cheers

C0LDW1R3D commented 4 days ago

Console.Logs.log

v-saikirang commented 3 days ago

Hi @C0LDW1R3D,

Thanks for reaching out to us. Please allow us some time. We will get back to you ASAP. Thanks.

C0LDW1R3D commented 3 days ago

@v-saikirang,

I will await your response, cheers.

v-ajaysahu commented 3 days ago

@C0LDW1R3D , Could you kindly provide the network logs? Please open Microsoft Teams in your browser and access the developer tools. Then, open the TEOC app in Teams and attempt to reproduce the issue. Finally, export the network traces from the network tab in the developer tools.

C0LDW1R3D commented 2 days ago

teams.microsoft.com (3).zip

v-ajaysahu commented 2 days ago

@C0LDW1R3D , Thank you for providing the logs. We will need some time to review them thoroughly.

v-ajaysahu commented 1 day ago

@C0LDW1R3D , Please update to the latest hot fix released today and verify if the issue still exists. If the issue persists, kindly provide the following details:

  1. Share the App registration permission screenshot as outlined in step 5 Deployment Guide · OfficeDev/microsoft-teams-emergency-operations-center Wiki.
  2. Provide the screenshot of the added Client application GUID in the scope as detailed in step 4 ix Deployment Guide · OfficeDev/microsoft-teams-emergency-operations-center Wiki.
  3. Additionally, confirm if there is a specific pattern for the failure of Incident creation or if it consistently fails.