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Missing Title Logo and Incorrect Title in MAC Outlook #5508

Closed alankrit-singh-8 closed 3 weeks ago

alankrit-singh-8 commented 1 month ago

We are developing an outlook web addin using office js Smart alert template. In Mac Outlook, when opening the taskpane, the title logo that comes in other platform is not coming in MAC outlook. Also, the title is coming as wrong.

Your Environment

Expected behavior

The title and the title logo should come in MAC Outlook as it is coming in OWA and Windows New Outlook. For MAC + Windows OWA, it is displayed as below:-

Image

However for the MAC Outlook app, the header icon and app display name is not shown correctly.

Current behavior

  1. Logo is not shown in the task pane header.
  2. Display name is not shown in the task pane header.
  3. The dropdown title is being shown in the task pane header.
  4. The task pane behaviour is inconsistent between Mac Outlook and other platforms.
Image

Steps to reproduce

  1. Compose a Mail in MAC Outlook.
  2. Enter a recipient and click on send.
  3. task pane will appear, check for title logo and title.
rajjha-msft commented 1 month ago

The task-pane name being different in Mac vs other platforms is by design. If you want to raise a feature request to make it same, find the details below. We track Outlook add-in feature requests on our Tech Community Page. Please submit your request there and choose the appropriate label(s). Feature requests on Tech Community are considered, when we go through our planning process.

For the second issue of drop down having different strings, can you please share a test add-in where we can repro it. You can share a manifest or create a private repo and share it with @exextoc.

microsoft-github-policy-service[bot] commented 3 weeks ago

This issue has been automatically marked as stale because it is marked as needing author feedback but has not had any activity for 4 days. It will be closed if no further activity occurs within 3 days of this comment. Thank you for your interest in Office Add-ins!

microsoft-github-policy-service[bot] commented 3 weeks ago

This issue has been closed due to inactivity. Please comment if you still need assistance and we'll re-open the issue.